My hosting service has disappeared

Question

Hello,

I used to have a working service at http://restlet.cloudapp.net/

Now when I log in to my account at windows.azure.com, the hosting service is no longer there and the application is unreachable.

If I try to re-create a hosting service using the same URL, it tells me the URL prefix is not available.

Any ideas??

Thank you!
Thomas.

Answer 1

Was your service hosted in the North-West datacenter? I believe that was closed this week.

Answer 2

I don't know :-) How could I tell?

Anyway, shouldn't the URL prefix be made available again if indeed the service was vaporized? The URL was made public and is used by a couple people. I have re-reployed the service, using a new URL prefix, but this is a bit inconvenient.

Thanks,
Thomas.

Answer 3

I don't know :-) How could I tell?

You specify an optional affinity group and the geographic location of your service when you create it. You can see the geographical location in the Affinity Group section of the Manage Service web page. The only geolocation currently available is South Central US although others are coming. If you created your service before mid-August the only choice was North West US - a datacenter which Microsoft has now stopped using for Azure.

Answer 4

Thank you, it is indeed the case, the service was initially created in june '09.

Do you think there is a way to reclaim the URL that was initially used to create the service?

Answer 5

quick link to view location: http://wheresmyapp.cloudapp.net
reference: http://blogs.msdn.com/windowsazure/archive/2009/08/04/migrating-from-usa-northwest.aspx

Answer 6

Do you think there is a way to reclaim the URL that was initially used to create the service?

Your best bet is probably to email Steve Marx and explain your problem ([e-mail]). It appears you might not be the only person with this problem so Microsoft may be able to do a global fix for all affected.

Answer 7

Yeah, they should to :|