problems with visual studio pe 2010 sp1

Question

Hello,

Some months ago I have downloaded Visual Studio Web Developer 2010 Express edition.  I did not have any problems.

A week ago I have purchased Visual Studio Professional Edition and installed it and I am having great deal of difficulty with it.

As of now I cannot run the Visual Studio PE, as I am told to install SP1 as different components are on different versions,  I have downloaded an iso image and burned a DVD, but it fails to install.  The uninstall of Visual Studio Web Developer 2010 Express edition fails.  I have downloaded and executed "VS2010_Uninstall-RTM.ENU.exe /full /netfx" without any success.

I am attaching tail end of the log file.  Could you tell me what needs to be done?

Thanks,

KC

Wait for Item (VS10sp1-KB983509.msp;VS10sp1-KB2413561.msp;VC10sp1-KB983509-x86.msp;VC10sp1-KB983509-x64.msp;VS10sp1-KB983509-Pro.msp) to be available
[2/11/2012, 21:1:36]VS10sp1-KB983509.msp;VS10sp1-KB2413561.msp;VC10sp1-KB983509-x86.msp;VC10sp1-KB983509-x64.msp;VS10sp1-KB983509-Pro.msp is now available to install
[2/11/2012, 21:1:36]Creating new Performer for Patches item

[2/11/2012, 21:1:36] Entering Function: BaseMspInstallerT<class cmsiinstallcontext="" msiexternaluihandler,class="" patchesfilteredt<class="">>::PerformAction</class>...

[2/11/2012, 21:1:37] Action: Performing Install on MSP: E:\VS10sp1-KB983509.msp;E:\VS10sp1-KB2413561.msp;E:\VC10sp1-KB983509-x86.msp;E:\VC10sp1-KB983509-x64.msp;E:\VS10sp1-KB983509-Pro.msp targetting Product: Microsoft Visual Web Developer 2010 Express - ENU...

[2/11/2012, 21:1:37]Successfully called MsiEnableLog with log file set to C:\Users\KC\AppData\Local\Temp\Microsoft Visual Studio 2010 Service Pack 1_20120211_205725878-Microsoft Visual Web Developer 2010 Express - ENU-MSP0.txt
[2/11/2012, 21:1:37]Log File C:\Users\KC\AppData\Local\Temp\Microsoft Visual Studio 2010 Service Pack 1_20120211_205725878-Microsoft Visual Web Developer 2010 Express - ENU-MSP0.txt does not yet exist but may do at Watson upload time
[2/11/2012, 21:1:37]about to call MsiInstallProduct with PATCH="E:\VS10sp1-KB983509.msp;E:\VS10sp1-KB2413561.msp;E:\VC10sp1-KB983509-x86.msp;E:\VC10sp1-KB983509-x64.msp;E:\VS10sp1-KB983509-Pro.msp" on product {85076DFF-7A17-3566-9CC0-488E6E6D4494}(C:\Windows\Installer\7915c.msi) to install patches.
[2/11/2012, 21:1:37]Patch (E:\VS10sp1-KB983509.msp;E:\VS10sp1-KB2413561.msp;E:\VC10sp1-KB983509-x86.msp;E:\VC10sp1-KB983509-x64.msp;E:\VS10sp1-KB983509-Pro.msp) Install failed on product (Microsoft Visual Web Developer 2010 Express - ENU). Msi Log:
[2/11/2012, 21:1:37]MSI returned 0x2

[2/11/2012, 21:1:37] Entering Function: MspInstallerT<class cmsiinstallcontext="" patchesfilteredt<class="">>::Rollback</class>...

[2/11/2012, 21:1:37]exiting function/method

[2/11/2012, 21:1:37]

[2/11/2012, 21:1:37] Action Rollback changes

[2/11/2012, 21:1:37]PerformMsiOperation returned 0x2
[2/11/2012, 21:1:37] exiting function/method

[2/11/2012, 21:1:37] PerformMsiOperation returned 0x2

[2/11/2012, 21:1:37]OnFailureBehavior for this item is to Rollback.

[2/11/2012, 21:1:37] Action: Performing actions on all Items...

[2/11/2012, 21:1:37]Wait for Item (VS10sp1_x86.msi) to be available
[2/11/2012, 21:1:37]VS10sp1_x86.msi is now available to install
[2/11/2012, 21:1:37]Creating new Performer for MSI item

[2/11/2012, 21:1:37] Action: Performing Action on MSI at E:\VS10sp1_x86.msi...

[2/11/2012, 21:1:37]Log File C:\Users\KC\AppData\Local\Temp\Microsoft Visual Studio 2010 Service Pack 1_20120211_205725878-MSI_VS10sp1_x86.msi.txt exists and will be added to the Watson upload list
[2/11/2012, 21:1:37]Calling MsiConfigureProductEx({ED780CA9-0687-3C12-B439-3369F224941F}, INSTALLLEVEL_DEFAULT, INSTALLSTATE_ABSENT, REMOVE=ALL
[2/11/2012, 21:1:38]MSI (E:\VS10sp1_x86.msi) Uninstall succeeded. Msi Log: Microsoft Visual Studio 2010 Service Pack 1_20120211_205725878-MSI_VS10sp1_x86.msi.txt
[2/11/2012, 21:1:38]: no error

[2/11/2012, 21:1:38] Action complete

[2/11/2012, 21:1:38] Action complete

[2/11/2012, 21:1:38] Action complete

[2/11/2012, 21:1:39]E:\DACFramework_enu.msi - Signature verified successfully for DACFramework_enu.msi

[2/11/2012, 21:1:39] E:\DACFramework_enu.msi Signature verified successfully for DACFramework_enu.msi

[2/11/2012, 21:1:39]Signature verification succeeded for DACFramework_enu.msi
[2/11/2012, 21:1:39]File E:\DACFramework_enu.msi, locked for install.
[2/11/2012, 21:1:39]Verifying Digital Signatures: E:\DACFramework_enu.msi Success
[2/11/2012, 21:1:39]Final Result: Installation failed with error code: (0x80070002), "The system cannot find the file specified. " (Elapsed time: 0 00:04:14).

[2/11/2012, 21:1:39] Action complete

[2/11/2012, 21:7:35]WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus
[2/11/2012, 21:7:49]WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus

Answer 1

"As of now I cannot run the Visual Studio PE, as I am told to install SP1 as different components are on different versions"

This error occurs because you have one VS 2010 product that is upgraded to SP1 and a second VS 2010 product that is not. The fix is to rerun the install for SP1 so all products are updated.

"I have downloaded an iso image and burned a DVD, but it fails to install." An ISO of what? You need to download the SP1 ISO, here:

http://go.microsoft.com/fwlink/?LinkId=210710 

If you have already tried the SP1 ISO and failed, you will need to remove all VS 2010 products COMPLETELY, then reinstall both before applying SP1.

For thorough VS 2010 removal, use this utility in Complete mode:

http://blogs.msdn.com/b/heaths/archive/2010/08/23/visual-studio-2010-uninstall-utility.aspx

Answer 2

Hello KC123456789,

What about your issue now? Does pvdg42's reply help you?

Thanks.

---

Vicky Song [MSFT]
MSDN Community Support | Feedback to us

Answer 3

Not really, It was lot of work this weekend.  VS2010_Uninstall-RTM.ENU.exe did not uninstall the express version.  I ended up using MicrosoftFixit.ProgramInstallUninstall to uninstall the remnants manually, re-installed the VS 2010 PE.  The SP1 still did not install.  VS 2010 seems to be working.

thanks for responding.

--

Answer 4

Hello KC123456789,

Do you mean you now you can successfully install VS2010 Professional Edition but not VS2010 SP1?

If so, please finish the steps below first:
• Turn off your anti-virus/antispyware software during installation;
• Install the latest Windows updates from the Windows Update site: http://update.microsoft.com;
• Complete or dismiss Windows Update before installation. (And don't forget to turn it on later);
• Clean your %temp% folder (Start Menu >> Run >> Type "%temp% >> OK);
Then run the setup with Administrator privilege: right-click the installer -> Run as administrator.

If the installation still failed, please collect the installation log files from "%temp%" folder with the Log Collection Tool: http://blogs.msdn.com/b/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx  
And than upload the vslogs.cab file in the %temp% folder to a public site, I would like to take a look at the log files for you.

Thanks.

---

Vicky Song [MSFT]
MSDN Community Support | Feedback to us

Answer 5

Hello KC123456789,

What about your issue now? Have you resolved it? If not, please kindly share me the vslogs.cab file you got.

Thanks,

---

Vicky Song [MSFT]
MSDN Community Support | Feedback to us