Wednesday, March 07, 2012 3:20 AM
I've been trying to install Visual Studio C# 2010 on my computer (recently updated to Windows 7) but I keep getting an error when it goes to install Microsoft Application Error Report. I've tried many other remedies listed in other questions such as downloading the iso installer and disabling antivirus but none have worked. When I check the error log it says "Microsoft Application Error Reporting:  Setup detection logic indicates that this component is NOT installed, but MSI indicates that it IS already installed. This is usually caused by an incompatible previous version being installed on the system. Check in Add Remove Programs and uninstall any previous versions of Microsoft Application Error Reporting." I haven't found any signs of Microsoft Application Error Reporting in Add/Remove Programs and I've even deleted many of my other Microsoft Applications, but still no luck :( I would really appreciate if anyone could help me.
Thanks in advance
Wednesday, March 07, 2012 3:52 AM
Hi Ty Lee, have you tried using the uninstall tool from http://archive.msdn.microsoft.com/vs2010uninstall? I suggest you use the "Complete" method.
Once you have completely uninstalled everything, please clear your %temp% folder. After that, please try to install VS C# 2010 again. If you still run into errors, please post the detailed error logs. You can do that by following the steps below:
1. Download the Collect Log tool at http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=12493
2. Run Collect.exe and wait for a while
3. Once done, go back to the %temp% folder and upload the vslogs.cab file to SkyDrive (make sure you change the file viewing permissions to public)
4. Post the public link back here.
Wednesday, March 07, 2012 11:12 PM
I tried your solution, but the results were still the same. I uploaded the cabinet file just like you told me to on SkyDrive. Hope it helps.
Thursday, March 08, 2012 9:10 AMModerator
Hi Ty Lee,
Welcome to the MSDN forum.
From your logs, you have installed Visual Studio 2011 Beta to your OS. It is a beta version which still needs to be test. So I suggest you fully uninstalled your Visual Studio 2011 Beta version and use these tools to see if any 2010 and 2011 products exist.
1. Use msiinv to gather information about what is installed on a computer:
You can refer to this page and try the steps listed there.
2. After using msiinv tool, you can get a product key of the .NET Framework. Then please refer to this page:
(download the smartmsizap tool from here:
After that, try to run your ISO file to install Visual Studio C# 2010 again.
Barry Wang [MSFT]
MSDN Community Support | Feedback to us
- Marked As Answer by Ty Lee Friday, March 09, 2012 1:22 AM
Friday, March 09, 2012 1:23 AM
Thanks Barry Wang,
After following your steps, Microsoft Visual C# installed flawlessly :)