Visual C++ 2005 redistributable error on Windows 7

Question

I am attempting to install Microsoft Visual C++ redistributable on a windows 7 64-bit machine but get the following error. 

Product: Microsoft Visual C++ 2005 Redistributable -- Error 1935.An error occurred during the installation of assembly 'policy.8.0.Microsoft.VC80.ATL,type="win32-policy",version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86"'. Please refer to Help and Support for more information. HRESULT: 0x8007371B. assembly interface: IAssemblyCacheItem, function: Commit, component: {66332652-9C28-58B1-A01F-C8B3B9A1E18E}

I can install other versions of the Visual C++ redistributables (8.0.50727.762) but I require the updated 4053 version in order to ensure that my application runs correctly.

Answer 1

Hi bazajd,

Thanks for your post.

Did you use the x64 version installer to install Visual C++ 2005 Redistributable Package?

If not, you can download the 64bit version and use it to install the Visual C++ 2005 Redistributable Package:
Microsoft Visual C++ 2005 Redistributable Package (x64)

If the problem still exists, would you please use Collect Tool to collect the installation log files:

·         Try to clean your "%temp%" folder (Start Menu >> Run >> Type "%temp%).

·         Install Visual C++ 2005 redistributable with Administrator privilege (right-click the installer -> Run as administrator).

·         Collect the logs from "%temp%" folder with the Collect tool.

Collect tool: http://go.microsoft.com/?LinkId=8967044

·         Send the vslogs.cab file to me (E-mail: [e-mail]).

      Note: Please attach the link of this post in the mail.

 

I hope this will help to solve your problem.

 

Best Regards,

---

Andrew Wu [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 2

Hi bazajd,

I'm sorry for the delayed response.

I have checked the installation log files, and I could find the error messages below:
Error 1935.An error occurred during the installation of assembly 'policy.8.0.Microsoft.VC80.ATL,type="win32-policy",version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x8007371B. assembly interface: IAssemblyCacheItem, function: Commit, component: {51B6FD4C-6551-1104-A01F-C8B3B9A1E18E}

And in another log file, I find:
MSI (s) (88:A0) [07:27:28:918]: Product: Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 -- Installation failed.
MSI (s) (88:A0) [07:27:28:918]: Windows Installer installed the product. Product Name: Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053. Product Version: 8.0.50727.4053. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

I've searched the MSDN library, and it shows that:

• The IAssemblyCacheItem interface can be used to install side-by-side assemblies into the side-by-side store using a stream-based installation. Please see: http://msdn.microsoft.com/en-us/library/aa375158(VS.85).aspx
• The Commit method copies information into the side-by-side store. When this method returns, the assembly is visible in the side-by-side store. Please see: http://msdn.microsoft.com/en-us/library/aa375159(VS.85).aspx

According to the information above, seems like some of the installation files is incorrect.

Would you please download and install the Visual C++ 2005 Redistributable Package from the link below:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=32BC1BEE-A3F9-4C13-9C99-220B62A191EE

If you are installing the Security Update 4053 together with the Visual C++ 2005 Redistributable, please download and install them separately.
Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update

Before install the VC++ 2005 Redistributable, please firstly:

• Turn off your anti-virus/antispyware software during installation;
• Install the latest Windows updates from the Windows Update site: http://windowsupdate.microsoft.com;
• Complete or dismiss Windows Update before installation. (And don't forget to turn it on later)
• Clean your %temp% folder (Start Menu >> Run >> Type "%temp%);

And remember run the setup with Administrator privilege.

If above suggestion not work, please feel free to let me know.

Best Regards,

---

Andrew Wu [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 3

Hi bazajd,

Any updates? Have your problem been resolved?

If there are any updates, please feel free to let me know.

Best Regards,

---

Andrew Wu [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 4

Hi Andrew,

I did the procedure as you suggested but unfortunately have the same issue.

The machine did not need any updates.

The first redistributable installed correctly but the second Security Update 4053 installer showed the same error.

Regards

Andrew

Answer 5

Hi bazajd,

Thanks for posting back.

If the Visual C++ 2005 Redistributable Package (x86) could be installed successfully, then we can focus on how the install the second updte you need.

I have try to install this update in my computer, and find out it will not generate installation logs in the %temp% folder. Moreover, when I try to run vcredist_x86.exe /? in Command Prompt, seems like it does not have an /log option to enable logging. So we might not be able to analyze the installation logs.

in this case, I would suggest you checking your event log and see if you can find any exceptions that are logged around the time that the error occurs. It might shed some light on this problem.
For more information on how to view event log, please see: http://support.microsoft.com/kb/308427

Additionally, another useful tool is the Process Monitor tool: http://www.microsoft.com/technet/sysinternals/utilities/processmonitor.mspx which can capture the access log. 
Filter on the process name (vcredist_x86.exe for example) in the log so that you see only the related list.
This should give you more info on what are the registry keys/ files being accessed when the crash happens.

Please feel free to let me know is there are any updates.

Best Regards,

---

Andrew Wu [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 6

Hi Andrew 

I have a similar issue with the below errror (Visual C++ 2005 Redistributable Package x86)

Error 1935. An error occurred during the installation of assembly 'policy.8.0.Microsoft.VC80.ATL.type="win32policy".version="8.0.50727.42",publicKeyToken="1fc8b3b9a1e18e3b",processorArch itecture="x86"

 I ran the collect tool and am sending the cab file to you to the email id mentioned by you , please help me resolve this issue. 

I am unable to open my office enterprise 2007 because of this issue.

Thanks

Ram

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Ram ( Bobby)

Answer 7

Try this link

 http://support.microsoft.com/kb/947821