A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.

Question

Got this error while installing Visual Studio 2012 Ultimate on Win7.  The message and the log indicate the problem occurred installing WebDeploy 3.0.

  A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.

[1250:0FF4][2012-08-16T11:39:54]: Acquiring package: webdeploy_x64_en_usmsi_902, payload: webdeploy_x64_en_usmsi_902, copy from: E:\packages\WebDeploy\WebDeploy_x64.msi
[0898:211C][2012-08-16T11:39:54]: Error 0x800b0109: Failed to verify certificate chain policy status.
[0898:211C][2012-08-16T11:39:54]: Error 0x800b0109: Failed to get certificate chain for authenticode certificate.
[0898:211C][2012-08-16T11:39:54]: Error 0x800b0109: Failed to verify signature of payload: webdeploy_x64_en_usmsi_902
[0898:211C][2012-08-16T11:39:54]: Failed to verify payload: webdeploy_x64_en_usmsi_902 at path: C:\ProgramData\Package Cache\.unverified\webdeploy_x64_en_usmsi_902, error: 0x800b0109. Deleting file.
[0898:211C][2012-08-16T11:39:54]: Error 0x800b0109: Failed to cache payload: webdeploy_x64_en_usmsi_902

Any suggestions?

Answer 1

I got the same error.

All I did was go to the setup media, packages folder, WebDeploy folder, and installed the x64 version by hand.

Works fine.

Answer 2

hmmm..thnx..i hav got it already....i hav another pro....how can i call parent form function in child form in mdi environment?

Answer 3

I'm in the process of getting a KB article up about this. The resolution is to install the root certificate update from http://support.microsoft.com/kb/931125 and repair the installation.

---

- Heath @ http://blogs.msdn.com/heaths; Visual Studio Professional Deployment

Answer 4

I've posted more information in a preview KB article at http://bit.ly/P48jDF.

---

- Heath @ http://blogs.msdn.com/heaths; Visual Studio Professional Deployment

Answer 5

I had to use "Modify" not "Repair" because the failed web development feature and many others (originally queued for install after it) were not installed in the first place.

Here is a direct download link to the root update tool from MS:

http://download.microsoft.com/download/3/A/4/3A423151-FEAB-43FB-902D-679023BF159F/rootsupd.exe

It doesn't show any dialogs or success message. Just run it then wait 30 seconds.

---

Key Artefacts