IE9 has stopped working

Question

If Internet Explorer 9 isn't running, hitting F1 in Visual Studio 2010 launches it and immediately results in "Internet Explorer has stopped working". If IE9 is already running, hitting F1 opens a new tab and shows the help page. Same happens when hitting F5 to debug a web application. Has anyone else experienced this issue> If so, how did you fix it?

Answer 1

Correction. IE9 now crashes whenever I debug a web application irrespective of whether an instance of it is already running. I have resorted to using Chrome, which is less than ideal given that all our customers are using IE.

Answer 2

Hi,

Thank you for posting in the MSDN forum.

Based on your description, this issue is related to the IE9, to help you resolve this issue, I move this issue to Internet Explorer 8, 9 (10 Release Preview) forum for dedicated support. Thanks for your understanding.

Best Regards,

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Jack Zhai [MSFT]
MSDN Community Support | Feedback to us

Answer 3

I have a test in Visual Studio 2010 when Internet Explorer is running and press F1, and rediret to the online help web page. If Internet Explorer isn't running, it still redirect to MSDN page.

You may reset Internet Explorer settings first and troubleshoot the issue with no add-ons mode.

How to reset Internet Explorer settings

http://support.microsoft.com/kb/923737

Troubleshooting and Internet Explorer’s (No Add-ons) Mode

http://blogs.msdn.com/b/ie/archive/2006/07/25/678113.aspx

If the issue persists, you could restore the Internet Explorer by turn off and turn on the IE feature in the control panel ->Programs and Features.

Note: Before you restore Internet Explorer, please perform a system backup first and backup your favorites.

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Ivan-Liu

TechNet Community Support

Answer 4

Tried all suggestions and neither solve the problem. Any other suggestions?

Answer 5

well, without exception "Internet Explorer stops working" errors are caused by Addons.

possibly you have installed other web browsers on your machine and IE is not the default http(s) protocol handler. Internet Options>Programs tab, set IE as the default.

Part of your testing cycle should include running your web project in IE noaddons mode...

Add IE no Addons to your Browse With list (right click on a web document in the solution explorer and select Browse with.... add an entry for IE noAddons mode and also check or recreate the entry for Internet Explorer....... making sure that it is pointing to the x86 version of IE)

for noAddons setup use.... "c:\Program Files(x86)\Internet Explorer\iexplore.exe" -extoff in the program field.

check your VS settings for Web Browser

also check your web project debug options.

test by using ctrl+F5 (start without debugging)

ensure you have the latest service packs (SP1 for vs2010) and that you have applied Windows Updates and your machine is up to date.

post back with version no and sp level of your VS IDE... do you have NuGet Installed? are you using any modules in your project... have you tried updating those modules? to ensure you are using the latest versions.

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Rob^_^

Answer 6

Thanks for the suggestions Rob, but it's still not working.

I suspect it has nothing to do with the project. If I create a simple web application from scratch with a Hello World html page. It crashes. Also, if I open the IDE without loading a project and goto Help | View Help, IE crashes.  If I open IE from the taskbar, it's fine.

I have VS2010 SP1 installed.

Windows updates are all up to date.

Microsoft Visual Studio 2010
Version 10.0.40219.1 SP1Rel

Answer 7

Ended up reinstallinig windows 7.