Where do we submit geocoding (data) errors? Is there a site or email?

Question

I have a growing list of incorrectly geocoded addresses [wrong city, no city returned, wrong location completely].  I'd say it's a 0.5-1.0% error rate on the geocoding that we do. 

Is there a suggestion box for this data for MS Bing team to review and correct their database?

e.g. -

In Manhattan,  2999 8th Ave, New York, New York is geocoded to Brooklyn

75 9th Ave, New York, NY     should be zip code   10011 (lower Manhattan) , but is geocoded to 10019 (upper Manhattan)

34 S Gulfstream Ave, Sarasota, Fl  - is geocoded to Hollywood, FL.  No such city existis.

We've always confirmed same issue on the maps.bing.com main site and it's same error as geocoding [well, that makes sense.  same data].  But we do it to confirm it's not a code issue.

Please let me know the best way to submit these type of errors.

Thank you

Answer 1

There are two option for reporting geocoding errors. The first is to use the feedback link that is in the bottom right hand corner of the Bing Maps public site: http://bing.com/maps

The second option is to report the issue directly to Navteq, the main data provider for Bing Maps, using their map reporter tool here: http://mapreporter.navteq.com/

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Answer 2

Seriously?  Paying customers have to go directly to Navteq? Why should we know [or honestly even care] where MS gets their data from since we don't really interact with those other 3rd parties directly??

I guess, we'll use the "tell us what you think" link on Big Maps but again it doesn't seem like an appropriate communication channel to get support for a paying customer.