Is there a way to associated a work item with another work item? When a task comes through, sometimes it may be required to assign different parts of the task to different deparments (PM, QA, Dev, Ops, etc), but we would still like those tasks to be associated with the single main task that brought about it. Is this functionality built in or do I need to make a custom Work item?
It's built in. The easiest way is when viewing a work item you can do Team, Add Related Work Item, but you can also link two work items together by going to the Link tab and picking the work item to link to.
I normally do the latter when the work item already exists (i.e. if closing a bug because it is a duplicate of another then I like to link to the one it is a duplicate of to complete the tracking process)
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