Issue: Multitouch is smoother than Panning (single touch)

Question

I noticed that Panning was not working as smooth as it should be.
But when I was using multiple fingers on the screen the panning was much much smoother!!!!!! ..... WHY?

So I disbabled the Touch input in the Control Panel and now the panning works as smooth as it supposed to work.

Now my problem: It seems like the panning issue also happens in TableUser mode, but I can't get into the ControlPanel to disable the Win7 Touch.

Any suggestions???

Answer 1

How did you noticed such behavior and why desabling Touch Input affect what you said.

just curious on reproducing the issue on my unit as well.

For accessing control panel in Surface User mode I thing that you need to start surface mode with Debug check set.
then when in Surface mode, press CTRL-ALT-DEL and launch the Task manager

From task manager click on Run and enter CMD to open a command prompt

From command prompt type in Control top open the main control panel.

The trouble might be in case admin right are needed to perform what you need, if it is the case I think you will have to go for policy settings

hope it helps

serge

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Your knowledge is enhanced by that of others.

Answer 2

Hello,

To access the Desktop of the SurfaceDefaultUser, enter Surface Mode as Serge describes (with debug checked), then bring up the Task Manager (Ctrl-Shift-Esc).  End task on the SurfaceLoader, SurfaceShell, and then Attract.  It is important to shut these processes down in the correct order.  Once these processes have all been shut down properly, click File>New Task and start Explorer.  You should now be on the Desktop of the SurfaceDefaultUser.

To restore the unit to default working order, simply log out of the SurfaceDefaultUser account or restart the machine.

Thank you!

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Tim Hogg
Program Manager | Microsoft Surface
Disclaimer: This post is provided "AS IS" with no warranties, and confers no rights.