SQL Express_SQL Std 05 on same machine

Question

Hi,

I provide support for Kaspersky AV products and one of my clients has sent me an email where he no longer is able to connect to the database (SQL Express 05), which is parte of a kaspersky product used for remote admin of AV. He did mention that just before this error he installed SQL Standard 05, as I am not familiar on how SQL versions work, can you guys tell me if these instances can work together? or if you can point me to where I could troubleshooting this error. My client did send me the following Event Error Logs:

1) Database error occurred: #1963 (-2147467259) Database connection is broken "Unspecified error LastStatement='nl_tasks_delete_item'"

2) Database error occured: #1950 (-2147467259) Generic db error:" '[DBNETLIB][ConnectionWrite (WrapperWrite()).]General network error. Check your network documentation."

Thank you.

Answer 1

Hello,

Please share with us the summary.txt log file related with the Standard Edition installation:

http://msdn.microsoft.com/en-us/library/ms143702(v=sql.90).aspx

About the SQL Server 2005 Express Edition, please verify remote connections are still allowed

http://support.microsoft.com/default.aspx?scid=kb;EN-US;914277

Read the following post also:

http://blogs.msdn.com/b/sql_protocols/archive/2006/03/23/558651.aspx
 
Hope this helps.

Regards,

Alberto Morillo
SQLCoffee.com

Answer 2

Thanks you.

I was not able to fllow the steps on the links above as when I contacted the client that had this issue, they had already uninstalled SQL standard and the express edition and just installed SQL standard. Neverthless, thank you for your response.