SQL Server 2008 R2 Italian setup fails

Question

I'm trying to install the italian version of sql server 2008 r2 on Windows 7 professional (language IT). I've tried different option:

1. from Microsoft Web platform site (failed)

2. using it_sql_server_2008_r2_express_x86.exe downloaded from the MSDN site (failed) from a command prompt with Administrative privileges

3. using it_sql_server_2008_r2_express_with_advanced_services_x86.exe downloaded from MSDN site (failed) from a command prompt with Administrative privileges

4. using the unpackaged content of the it_sql_server_2008_r2_express_with_advanced_services_x86.exe and running setup /ENU="False" (failed) from a command prompt with Administrative privileges

The setup program does not start and a message box is displayed saying:

"SQL Server setup media does not support the language of the OS or does not have ENU localized files. Use the matching language-specific SQL Server media or change the OS locale through Control Panel." The package is for the italian language, the OS language is Italian, the Language settings in Control panel are all for Italian.

It seems there is something wrong with the installation package. I've installed the previous version but I have compatibility problems with some database file that was created with the R2 version.

Many thanks for your help.

Answer 1

Hello,

Please see the following thread and workaround posted there:

https://connect.microsoft.com/SQLServer/feedback/details/556958/sql-server-setup-media-does-not-support-the-language-of-the-os?wa=wsignin1.0  

Hope this helps.   
 
Regards,

Alberto Morillo
SQLCoffee.com

Answer 2

Hello,

thanks for the link, I've found a solution in one of the posts. I've had to change in control panel the locale format settings to "English (United States)", and then back again to Italian (Italy). After that I've been able to install.

Given that the system language was Italian, the locale format settings in Control panel were Italian (Italy) and the setup package for SQL Server was Italian, maybe this statement taken from one of the posts on your link is not completely correct:

>> Inviato da Microsoft in data 17/05/2010 alle ore 16:47

>> There are a few issues mixed in this connect item. One about corrupt media (which needs to be re-downloaded), and one about
>> the new localization enforcement behavior that was put in place for SQL Server 2008 R2.

>> With SQL Server 2008 R2, there was a localization change made to ensure we allow only supported configurations:

>> - ENU SQL Server installation on ENU OS
>> - ENU SQL Server installation on LOC OS (where LOC is any SQL-Server supported language)
>> - LOC SQL Server installation on LOC OS (where LOC is the same LCID for both SQL Server media and OS language setting)

>> In the past releases, other combinations were not blocked, but also were not fully supported.

>> The error message is intentional, and you need to match the system locale and SQL Server media language according to the rules that are now enforced:

>> "SQL Server setup media does not support the language of the OS or does not have ENU localized files.
>> Use the matching language-specific SQL Server media or change the OS locale through control panel."

Not only you need to match the system locale and SQL Server media language, but the system locale settings must be the default for the language specified.

 

Anyway, many thanks for your help.
Regards,

Nicola Tufarelli

 

Answer 3

Hello Nicola,

I am glad it helped you.

If you can update the thread I gave you please do. It could help many people.

 
Regards,

Alberto Morillo
SQLCoffee.com

Answer 4

Hi Alberto,

I am facing the same issue but I am not sure which language SQL server media file supports. How to find this from the media files? Once I find this, I can change in control panel accordingly.

 

Regards

Sumanta