Managed SQL Server Installer has stopped working...

Question

I am trying to install SQL Server 2008 R2 on Windows Server 2008, i choosed SQL Server default feature installation. i am getting error at last stage of wizard...following is the description.. 

Description:
  Stopped working

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: setup100.exe
  Application Version: 10.50.1600.1
  Application Timestamp: 4bb6742c
  Fault Module Name: mscorwks.dll
  Fault Module Version: 2.0.50727.4200
  Fault Module Timestamp: 4a9ee32d
  Exception Code: c0000005
  Exception Offset: 00000000001870b3
  OS Version: 6.0.6002.2.2.0.274.10
  Locale ID: 16393

Please help me out i have tried the installation for several times..

 

Answer 1

Hi,

could you pls. paste the setup log (Summary.txt)? It can be found in path like

"C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\"

 

 

 

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This posting is provided "AS IS" with no warranties, and confers no rights.

Answer 2

I had a similar issue trying to install either Cumulative Update 1 or 2 - and I found the cause was the new DotNet FrameWork 4.

I renamed my v4.0.30319 directory to BAD in both C:\Windows\Microsoft.NET\Framework64 and C:\Windows\Mirosoft.NET\Framework .

One I did that - the installer worked fine.

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Joseph W. Leathlean

Answer 3

I couldn't get past the Setup Support Files installation without Joseph's workaround.  I then renamed the folders back to normal right before clicking the final Install button .. else I got a "couldn't find ...\machine.config" file.

Answer 4

I've found now that I have the same problem trying to update SQL 2008 SP1 with CU9.

I've filed a bug on the issue:  https://connect.microsoft.com/SQLServer/feedback/details/573043/sql-server-2008-r2-cumulative-updates-wont-install-with-dotnet-framework-4-0-30319

 

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Joseph W. Leathlean

Answer 5

I was pulling my hair out until I found this thread.  Renaming the .NET Framework 4 folder worked for me.

Thanks!

Answer 6

Thanks. You saved lot of my time.

Answer 7

Just uninstall DotNet FrameWork 4 via the Control Panel, reboot, then install SQL 2008 R2.  Your next windows Update should replace the DotNet FrameWork 4

Answer 8

I had a similar issue trying to install either Cumulative Update 1 or 2 - and I found the cause was the new DotNet FrameWork 4.

I renamed my v4.0.30319 directory to BAD in both C:\Windows\Microsoft.NET\Framework64 and C:\Windows\Mirosoft.NET\Framework .

One I did that - the installer worked fine.

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Joseph W. Leathlean

Thank you Mr Joseph

Answer 9

I had a similar issue trying to install either Cumulative Update 1 or 2 - and I found the cause was the new DotNet FrameWork 4.

I renamed my v4.0.30319 directory to BAD in both C:\Windows\Microsoft.NET\Framework64 and C:\Windows\Mirosoft.NET\Framework .

One I did that - the installer worked fine.

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Joseph W. Leathlean

Thank you Mr Joseph

I did all the suggested things and still no success.

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DA

Answer 10

Would you please share/upload SQL Server setup logs, you can upload log folder to file sharing service like SkyDrive.com

to locate SQL Server setup logs check-out

http://msdn.microsoft.com/en-us/library/ms143702(v=sql.105).aspx

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Regards,
Ahmed Ibrahim
SQL Server Setup Team
My Blog
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click "Mark as Answer" and "Vote as Helpful" on posts that help you.
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Answer 11

Ahmed, this crash happens before such a log folder is created, so this is not possible.

This appears to be an open issue with the Microsoft product identifed.  Is there a KB article for this?  The closest thing I've found is this:

http://social.msdn.microsoft.com/Forums/en-ZA/sqlsetupandupgrade/thread/0b5eb887-beac-4cd2-9f4a-fd668699b681

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Views expressed do not represent those of my employer.

Answer 12

Would you please share  SQL server logs under

% temp%\sqlsetup*.log.

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FAQ
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Regards,
Ahmed Ibrahim
SQL Server Setup Team
My Blog
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click "Mark as Answer" and "Vote as Helpful" on posts that help you.
This can be beneficial to other community members reading the thread.