ReportViewer control - An error occurred during printing. (0x80070057)

Question

Dear all,

I had used the ReportViewer control on a ASP.net webpage to view reports from my SSRS server.  The webpage and ReportViewer control works well, except when trying to print the reports from some client's PC.

After clicking on the print button, I get is "An error occurred during printing. (0x80070057)" instead of the select printer dialog.  However, I do not get this problem when viewing the report directly from the SSRS server (through the Report Manager @ "http://SSRS Server/Reports").  I have installed and re-installed the ActiveX RSClient component on the client's PC but the problem is still there. 

So far, the two PCs that do not work are Windows XP with IE6, but I can not be certain.

I would really appreciate if someone can suggest to me what else I can do?  Is there any log files that I can look at for more details?

Many thanks in advance

Best regards,

CT

Answer 1

Hi 

Not sure about the exact reason why this is happening. It might be the IE issue or the Report printer control.

You can look at similar threads, which may helps you to resolve your issue.

http://social.msdn.microsoft.com/Forums/en-US/sqlreportingservices/thread/f44937e7-aa91-4c13-838a-5ec0758f56f1/

http://social.msdn.microsoft.com/Forums/en/sqlreportingservices/thread/3281a042-8a98-4f0f-834b-ee09bc54dc74

http://www.networksteve.com/enterprise/topic.php/SSRS_R2_Printing_Error:_An_Error_occured_during_printing:_x80004/?TopicId=41393&Posts=5

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Regards Harsh

Answer 2

Hi Harsh,

I have tried a number of things that had been suggested in the various threads on MSDN.  Should I post this question is other threads too?

Best regards,

Chun Te

Answer 3

Hi Chun,

None of the suggestions work for your issue? Does any error occur when you try the suggestions? Please try to change the version of the Internet Explorer of the client PC and see if there has anything change.

Regards,
Charlie Liao

TechNet Subscriber Support
If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

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Charlie Liao

TechNet Community Support

Answer 4

Hi Chun Te,

Not sure on the issue with browser or so...

may be as an alternate solution did you tried with some custom code to export the report into pdf or other render formats and disable the default toolbar of the report viewer. please try this option if you are not unable get of this issue.

 

Hope this will help you as alternate solution atleast, please feel free to revert if any help required.. thank you

Cheers,

Arun Gangumalla

Please mark as helpful or answered if it resolves your issue to help others in finding solutions easily.

Answer 5

Hi Charlie,

Thanks for your reply.  I had tried to upgrade the browser to IE v8 and still no luck.  I have applied all the updates to the computer too.  

Hi Arun,

What do you mean by the custom code..?

Best regards,

CT

Answer 6

Hi,

I mean to say is ...from UI you can write some code under button click event to export the report to PDF instead of using the export button in reportviewer control as it is not working in your case.

 

please feel free to revert back if any help required, thank you

 

Cheers,

Arun Gangumalla