Friday, November 23, 2012 8:04 PM
it seems that when we set up a subscription to email a report in either excel or word format, it does not get sent. no errors that i can see in the log file. The same report works sending it pdf or csv.
Friday, November 23, 2012 9:17 PMAnswerer
HI Dino !
Please have a look at below articles you need to setup New Data Driven Subscription with delivery option Email;
Thanks, Hasham Niaz
Friday, November 23, 2012 11:18 PM
I have set up the subscription correctly, as it does work if i tell it to send a csv or pdf. the problem is it will not send it as excel,word or tiff.
Monday, November 26, 2012 5:03 AMModerator
Currently, it is hard to verify the cause of the issue. In your case, please post more information to us for further investigation.
• Have you try to export the repot into Word, Excel or TIFF format?
• Is it a large report and within some specific report item?
• Have you encountered this issue with other report?
• Post the description in the “Status” column in the “My Subscriptions page” or a “Subscriptions” tab at Report Manager.
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