Error when sending mails thru database mail

Question

Hi All

I am receiving the following error when i send mails through database mail.

"The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 5 (2009-08-27T17:17:10). Exception Message: Cannot send mails to mail server. (The operation has timed out.)"

Regards
Sundaram R

Answer 1

Hi,

From your description, it seems that the database mail does not work in your case, right?

Please try to configure the mail accont and make sure that the mail profile settings is right. Besides, you may go to Server Agent Properties, then Alert System, Enable Mail Profile "Database Mail". Then to History and checked on Delete job history. Stopped and Restarted SQL Server Agent and try again.

Thanks.

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Answer 2

I get the same error; however it email recipients in our company email receive theirs; it's only external emails that aren't bein processed.  Any ideas>