NETFLIX WONT STAY IN FULLSCREEN!

Question

Hi! this is my first time posting to a forum but i am having an extremely difficult time fixing this problem.

Since netflix has switched to the silverlight platform, when I watch a video in full screen, it will automatically switch out of fullscreen mode, to default size, or sometimes even minimize my whole internet explorer, so that my wallpaper is showing. there is also this shiny, silveryl light on my wallpaper. I will have to keep clicking 'put in full screen mode' every 3 minutes. This is very annoying. I have tried everything to fix this. Netflix has never heard of this issue, windows wont help me, and i cant contact anyone from silverlight.
I have windows 7 operating system, and i am currently using google chrome, but the problem still occurs in firefox, and internet explorer. Any help would be much appreciated, thank you. 

Answer 1

Hi GuitarGirl,

Thank you for your post.

I am trying to involve someone familiar with this topic to further look at this issue.

Best Regards,

Answer 2

Right-Click over Silverlight and select "Silverlight" from the ContectMenu.

Select the Permissions Tab.

Make sure Netflix has Permission to stay in Full-Screen when Unfocused.

 

If that is not it, you need to contact Netflix.  I just wrote an app that uses this feature and it works.

Answer 3

Right-Click over Silverlight and select "Silverlight" from the ContectMenu.

Select the Permissions Tab.

Make sure Netflix has Permission to stay in Full-Screen when Unfocused.

 

If that is not it, you need to contact Netflix.  I just wrote an app that uses this feature and it works.

I have Firefox 11 and Silverlight 5 64-bit.  I tried this and netflix will not display in the permission for Full-Screen when Unfocused.  I manually added it in the registry and still it does not work.  I tried another website that uses silverlight and I even got the popup asking for permission and it worked on that site, however it refuses to work on Netflix.  I even uninstalled and reinstalled Silverlight 64-bit as well as tried an older instance (SL 4.1) to no avail.  I of course also tested it in IE.  So currently I cannot maintain a full-screen video of silverlight on my secondary screen while I do other things.

Now Netflix is claiming that I have to contact Microsoft for a solution, when it's likely a website coding issue on their end.  Microsoft also says that they'll charge me for help because I have an OEM version of Windows (I'm the manufacturer of my PC).

Answer 4

Another time MS sacrifices users for the corporate dollars. This apparantly is taken out because it causes some "security" issue in silvelight. So, instead of fixing that, MS simply took it out. If only they put the users first like linux they wouldn't be losing market share

Answer 5

Today I was having the same problem while using Firefox, and I discovered a solution. If you remove the Stay Fullscreen While Unfocused permission (if it's there that is), end the "plugin-container.exe" process in Task Manager - this is the program that runs all plug-ins for Firefox - it should kill your playing video with the "Silverlight has crashed." message. Simply reload the page, push the Enter Fullscreen button, and it should ask again if you want to keep the video fullscreen while unfocused. That fixed my problem, hopefully it fixes yours.

With other browsers though, I'm going to say maybe closing the browser itself and reloading it might work, but I'm not sure.