SharePoint MySite does not display when clicked on

Question

Hello there!

I've installed Windows Server 2008 onHyper V with MOSS 2007 Trial SP 1 with SQL Server 2008 on the back end. Everything has gone according to plan. I have the main SharePoint site up and running. However, when i clicked on "MySite" (and "My Links" as well), i get the typical "Internet Explorer cannot display this webpage."

However, when accessing on the remote server machine, and running say, Internet Explorer, and then going to the sharepoint:domain, i am greeted with the same SharePoint welcome screen. This time when i am on my remoting into my server machine, i click on "My Site" and i am greeted with the process of creating a MySite website and once completed, its fully functional. Again only remoting into the server i can access the My Site features.

The Event Viewer log on my SharePoint server indicates no errors with either creating a My Site profile in the SQL Server 2008 database, or even any problems with the SearchService. It appears that all services are running without any errors. 

I've done some investigating and some developers are referring to using a different path. Something within the web.config gargons up the MySite url path. However, I am kind of at a lost at this. It's confusing that it works within the server internet browser, but not on my local machine when i access it. 

Anyone have any ideas?

Answer 1

When you installed MOSS did you setup mysites to be on the same web application as your site or another one?  If you created another one did you use a port number or host header?  It's likely you used a port number which isn't accessible from your computer and only works when you remote onto the server.  This could also be the case if you used a host header and its either not in the DNS or in your host file of your computer.

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My SharePoint Blog - http://www.davehunter.co.uk/blog

Answer 2

Hey Dave,

Thanks for getting back to me so quickly! I did set up a seperate application for the Shared Service Provider. I set up one for MySite, as well as one for the Administration panel. I left the Host Headers alone, and selected different ports. 

Respectively, i went into my C:\windows\system32\Drivers\etc\hosts and edited the text file and added the 127.0.0.1 <sharepoint_servername> as well as the 127.0.0.1 <sharepoint _mystiename>

Still no luck, but i will keep digging in on the DNS...

Thank you!

Answer 3

Hmm this maybe a little overkill, but the process is rather quick...

And i guess i am asking if there is a better way of doing this before i follow this. What if i recreate the SSP and create a new MySite with a more generic port number then the one i currently use? Maybe a little desctructive, but since this is in a development environment, there's really no harm in doing it.

Thoughts?

Answer 4

Why did you add those entries to your host file?  127.0.0.1 is the local machine.  Don't you need to access the server where the MySites exist?  You said you didn't use host headers and just used port numbers.  That means you have this:

SSP Admin - http://domain.com:888/ssp/admin (site collection within http://domain.com:888/)
MySite - http://domain.com:999/
Intranet - http://domain.com:80/

So, from your client machine, you can browse to http://domain.com just fine, right?  Can you browse to http://domain.com:888/ssp/admin?  That would just be browsing to your SSP Admin site directly without going to Central Admin.  Can you browse straight to http://domain.com:999?  What does IIS on the SP server list for these web apps? 

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SharePoint Architect || My Blog

Answer 5

MySite questions go to Social Computing.
'
Moving this.

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WSS FAQ sites: http://wssv2faq.mindsharp.com and http://wssv3faq.mindsharp.com
Total list of WSS 3.0 / MOSS 2007 Books (including foreign language) http://wssv3faq.mindsharp.com/Lists/v3%20WSS%20FAQ/V%20Books.aspx

Answer 6

Hey Clayton,

Well this is where i am at...

I cannot get too MySite or SSP Admin like before. Currently my setup is

Intranet - http://<ipaddress> - Works great!
MySite - http://<ipaddress>:8080 - Doesn't work at all. Works great when remoting into HyperV, but not at all when viewing for the externally.
SSP Admin - http://<ipaddress>:8083 - same as above

I can't seem to figure out what gives. I even try AAM and adjusted the MySite settings in SSP panel but no luck either....

Answer 7

You simply can't browse to them unless you're on the server.  That means DNS doesn't know where to send you (unlikely) or that those ports aren't allowing traffic from your machine.

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SharePoint Architect || My Blog

Answer 8

Thanks Clayton, i think i am pretty much at that point too. I've done all i can, i think its time to take a look into the DNS and see what ports are available and which are not.

You are correct, i can only browse MySite, and SSP Admin if i am on the server. I can browse the :80 port no problem at all when i am not on the server but the rest are an issue as well.

Thanks again! Any other suggestions though? Any places i should else look into?

Answer 9

Actually i do have a quick question,

Is there a fast way to change ports on Web Applications without recreating them? It would be nice to skip the process of creating new MySite and SSP Admin just to change a port number on them....

Thanks!

Answer 10

Go to Central Admin > Operations > Alternate Access Mappings > Click Edit Public URLs > Choose your MySite mapping collection > in "Intranet" put a host header like http://mysite.domain.com (no port, so it defaults to 80)

Go in DNS and add a host record for this (or CNAME) that points to the machine's IP with URL chosen.  You should be able to browse to it over port 80 but with it's own host header.

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SharePoint Architect || My Blog

Answer 11

SamK9, I have a similar problem. Were you able to get a resolution to yours?