Problems create my site with Knowledge Network installed
- I have Sharepoint 2007 installed and have installed Knowledge Network, I Have a top level site and it loads OK. I can create sub sites within the top level site with out issue, however every time I try to create my site it times out. Initially it stated that the managed path did not exit, however I know that it does as I can create sites under that path. Any ideas on what the cause could be?
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Steve,
I saw this happen with just one of my users in the past when we were first rolling out the Pilot with KN. This really isnt a KN issue as much as it is a MOSS issue. First lets try and isolate the problem..... can others create a mysite? If so do the following.
You will need to go into your SSP and look inside the User Profiles and My Sites section and inside that open up the User Profiles and Properties. You will need to see if your user profile is in the list and if so delete it (this will have no ill affect and it will be brought back in on the next update) Make sure you do an incremental update after you do this!!!!
Another area is to go into your Central Administration / Application Management / Sharepoint Site Management and open the Delete Site Collection. When that opens you will need to change the site collection to point to your MySites and if you see your profile name in there click it and delete it.
Remember that each MySite is its own individual site collection so your not affecting other users here. This may or may not be listed depending on when the operation timed out.
Try to create your MySite again the normal way...... click MySites on the top right corner.
This issue your facing could be due to a corrupt profile.... as I said i saw this happen once and these steps did fix the problem.
Post back to let me know.
Thanks for the reply Bob, unfortunately it is all users, I agree it is a MOSS issue. I tried yesterday after I had removed KN, and the problem still occurs. I don't want to have to rebuild MOSS again if I can help it. I and others can create other sites, just not my site. Initially I was getting a managed path error even though I could create sites under the same path. I have tried pointing mysite at the other sites on the same server, still get a timeout.
I am starting to suspect an issue with our proxy/firewall as I notice a lot of disk activity when trying to create mysite, both on my PC and on other users. If I can figure out what actually happens when I click mysite, I might be able to figure out what is blocked.
- I have rebuilt MOSS, Mysite now works and have now installed Knowledge Manager on top, all looks fine. I now need to build the MSI to pass the info back to the server.,
- Outstanding Steve. Enjoy the KN bits.
- Thanks Bob, I was really surprised at the amount of info it pulls from AD, now all I need to do it look at what I do and don't want on there.
- I'm actually having the timeout problem myself. I have deleted profiles, deleted and recreated the mysite site collection but nothing seems to work. I have looked in site collections too and mysite is not listed which means it never gets created successfully. I don't know what to do at this point and would be happy if anyone has some ideas...
- I would revisit the provisioning of MySites in your SSP and perhaps create a new one to verify. I have seen this behaviour once before and it was due to a bad install. Feel free to ping me offline if your still having this issue.
