The search request was unable to connect to the Search Service.

Question

Hi, 

my serch is not working.

i have complte full crowle but still not getting serch result.

Please provide information how to resolve issue.

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Hasan Jamal Siddiqui(MCTS),Share Point Application Developer,TCS

Answer 1

Hello, you need to verify that the Search Windows Service is running on the computer. If you are using Enterprise search, the service name is Sharepoint Server Search.

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Sole | http://weblogs.asp.net/spano

Answer 2

Hi Spano,

Windows Service is running also crawle is running succesfull.

all share point serises is running.

here  three server is usse one for WFE1,second for Application server and third for Database server.

Please provide solution

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Hasan Jamal Siddiqui(MCTS),Share Point Application Developer,TCS

Answer 3

Hi Hasan Siddiqui,

This is common error with no fixed cause. Sometimes the problem may be with Application Pool or sometime with Search Service Application itself.

There are few troubleshooting tips you may proceed with:

1) Restart the SharePoint Search Service from Administrative Tools -> Services or
2) Goto Computer management... Select Services and applications.... Start indexing service. or
3) Verify if the Search Service Application Pool is running in IIS or
4) Try changing the application pool of your SharePoint Search Application in Search Application Properties.

To exactly verify the problem, enter the term and hit the search and quickly check the event viewer for comprehensive details.

Let me know if above any of the step solves your problem

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Answer 4

Hi Zakir,

Here i am using  6 server

i am using FE serevr1 as index and query server.

FE server 1
FE server 2
Application server serevr 3
Database server 4

Database server 5
Clustered Database server 6

can u pleas etell me which server i chose for serch.

if required guide me how to make configuration step by step acording to my server information

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Hasan Jamal Siddiqui(MCTS),Share Point Application Developer,TCS

Answer 5

Central Administration > Application Management > Search Service   

 Server name: PR-PKM-AIS
  Search service: Microsoft Search Server Indexing and Query
  Remaining disk space: C:
98GB
  SSPs hosted: SharedServices1
  
  Server name: PR-PKM-FE1
  Search service: Microsoft Search Server Query
  
  Server name: PR-PKM-FE2
  Search service: Microsoft Search Server Indexing and Query
  SSPs hosted: None

  when i am cliking on  Search service: Microsoft Search Server Query  getting error like...
 
An unhandled exception occurred in the user interface.Exception Information: Could not connect to server PR-PKM-FE1. This error might occur if the server is not responding to client requests, the firewall or proxy configuration is preventing the server from being contacted, or the search administration Web service is not running on the affected server.
 

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Hasan Jamal Siddiqui(MCTS),Share Point Application Developer,TCS

Answer 6

Hi Hasan,

By reading the exception you posted it seems that firewall is preventing the Search to communicate PR-PKM-FE1. Ensure that firewall is turned OFF in PR-PKM-FE1 server.

Let me know if this solves the problem.

Thanks & Best Regards,
Zakir Chougle || SharePoint Developer
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Answer 7

Hi Zakir,

let me check then revert to you also i find the serch setting  ..

Propagation status Waiting for initialization (PR-PKM-FE2)

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Hasan Jamal Siddiqui(MCTS),Share Point Application Developer,TCS

Answer 8

Hi zakir,

i have cheack all server firewall setting has been off already.

also required ports

137,139,445,56737,56738,1433 is also open on firewall level.

but still getiing error when FE2 serch servise on open time

error

"An unhandled exception occurred in the user interface.Exception Information: Could not connect to server PR-PKM-FE1. This error might occur if the server is not responding to client requests, the firewall or proxy configuration is preventing the server from being contacted, or the search administration Web service is not running on the affected server. "

Firewall team told me that oure end is all is working and no changes in firewall setting.

Please provide solution.

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Hasan Jamal Siddiqui(MCTS),Share Point Application Developer,TCS

Answer 9

Hi Hasan.

Could you please elaborate about what exception you encounter when you hit the search button. Does SharePoint Search returns any exception message like "Search is unavailable" or "Search is unable to connect Search Service" or any thing similar.

Let me know the details.

Thanks & Best Regards,
Zakir Chougle || SharePoint Developer
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Answer 10

Hi No i am not getting eny error.

just match key work or spell for serch and get result " No result found"

I have find some problem thare .. on FE server 1 so what i have done here change the sercices both

1.Use this server for serving search queries on FE server 2

2. Use this server for indexing content   on FE server 2

and assigned both are  one server and now  serch result is geeting and crowaler is running sucessfully.

what i feel some problem on my FE1 Server where serch servise is showes running but when i was trying to open Serch servise its getting error

"An unhandled exception occurred in the user interface.Exception Information: Could not connect to server PR-PKM-FE1. This error might occur if the server is not responding to client requests, the firewall or proxy configuration is preventing the server from being contacted, or the search administration Web service is not running on the affected server. "

so i have stop this service on FE server 1 and also on Apllication server and move both query and serch on FE 2 server, after that my serch service is running succesfully, but what i need here i have ussing 3 server but now ussing only one server ,please suggese me hwat impact of this becaus enow i am using only FE2 serevr only for serching.

Please suggese me what procedure i fallow beacase in my farm server i am ussing 6 server

FE server1

FE Serevr2

Application Server

Cluster Server

and two data base server.

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Hasan Jamal Siddiqui(MCTS),Share Point Application Developer,TCS

Answer 11

Hi Hasan,

I have found a blog that has reported exact issue that you are currently facing. Follow the steps given in the article and see whether it solves your search problem.

http://ecmteamblog.wordpress.com/2010/03/10/search-administration-could-not-connect-to-server/

An extract from the above article link:

"If you have the query server and index server roles on different servers in the farm and you get the following error showing in the ‘Server Status’ area of the Search Administration page….

Could not connect to server yourservernamehere for application ‘yourSSPnamehere’. This error might occur if the server is not responding to client requests, the firewall or proxy configuration is preventing the server from being contacted, or the search administration Web service is not running on the server."

Thanks & Best Regards,
Zakir Chougle || SharePoint Developer
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Answer 12

Hi Zakir,

Thanks for your cooperation to me.

i was facing the problem like

when ur going to serch admin in SSp

here i was sseing message like

Propagation status:Propagation status Waiting for initialization (PR-PKM-FE2)

but i have change the search server setting. no running successfull.

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Hasan Jamal Siddiqui(MCTS),Share Point Application Developer,TCS