Refinement Panel displays filter GUID instead of filter name

Question

Hi,

We have created two categories in Refinement Panel of ManagedPropertyFilterGenerator type as seen below:

<Category Title="Classification" Description="Managed metadata of the documents" Type="Microsoft.Office.Server.Search.WebControls.ManagedPropertyFilterGenerator" MetadataThreshold="1" NumberOfFiltersToDisplay="3" MaxNumberOfFilters="100" ShowMoreLink="True" MappedProperty="classification" MoreLinkText="show more" LessLinkText="show fewer" />

<Category Title="Product" Description="Managed metadata of the documents" Type="Microsoft.Office.Server.Search.WebControls.ManagedPropertyFilterGenerator" MetadataThreshold="1" NumberOfFiltersToDisplay="3" MaxNumberOfFilters="100" ShowMoreLink="True" MappedProperty="product" MoreLinkText="show more" LessLinkText="show fewer" />

The first category displays fine, however for the second category instead of filter names, filter GUIDs are displayed in the refinement panel. This issue occurs only in the Production environment. It works fine in the QA environment.

Can anyone please help us understand what could be the reason behind this issue?

Thanks & Regards,

Ekta.

Answer 1

Hi Ekata  D,

The only reason is that you GUID is same between production environment and QA environment。So, Please check your GUID. I think your production environment GUID is change, So, when you use the GUID of QA environment ,It will not work.

Thanks,

Jack

Answer 2

Can you elaborate on this answer? I am having the same problem however it is occouring in both production and test enviroments. We are not using the guid in the refinement panel, we are using the managed property "LoanCategory" and for whatever reason we get GUID's in our refinement panel.