Failed to start Exel serv. -> identity refer. could not be translated (id 7034)

Wed, 01 Jul 2009 07:38:18 Z

Hi all!
W2k3 with moss2007sp1 in domain env., only 1 server in the farm. All work fine but at some moment of time the exel service has failed to work. I can't start service - it failed to start with "Excel Calculation Services start failed Some or all identity references could not be translated "
Event log:
Event Type:    Error
Event Source:    Windows SharePoint Services 3
Event Category:    Topology
Event ID:    7034
Date:        7/1/2009
Time:        10:06:23 AM
User:        N/A
Computer:    SERVER
Description:
An attempt to start/stop instance of service Excel Calculation Services on server server did not succeed. Re-run the action via UI or command line on the specified server. Additional information is below.

The specified account name is invalid.
Parameter name: account

What it can be? All AppPolls work (with domain accounts) and has admin cred. on the server.

Failed to start Exel serv. -> identity refer. could not be translated (id 7034)

Fri, 03 Jul 2009 03:57:47 Z

Please check whether the errors: 6398, 6482, 7076 are logged in the Event Viewer, if so, please try to apply KB946517 (http://support.microsoft.com/kb/946517) and verify whether issue is resolved.

Hope the information can be helpful.

-lambert

Sincerely,

Lambert Qin | Microsoft TechNet Managed Forum Support

Posting is provided "AS IS" with no warranties, and confers no rights.

Failed to start Exel serv. -> identity refer. could not be translated (id 7034)

Fri, 03 Jul 2009 15:37:56 Z

Thx for replay!
Install hotfix didn't solve the problem.
And yes - when Excel Calculation Services have stopped work in the event log has appeared error id 6482 (every minute):

Event Type:    Error
Event Source:    Office SharePoint Server
Event Category:    Office Server Shared Services
Event ID:    6482
Date:        7/3/2009
Time:        7:25:38 PM
User:        N/A
Computer:    SERVER
Description:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (24545454-111-11a1-bc3f-62322424).

Reason: No mapping between account names and security IDs was done. (Exception from HRESULT: 0x80070534)

Techinal Support Details:
System.Runtime.InteropServices.COMException (0x80070534): No mapping between account names and security IDs was done. (Exception from HRESULT: 0x80070534)
   at Microsoft.Office.Server.Search.Administration.MSSITLB.IGatherApplication2.SetUsersPermittedToQuery(String[] psaAccountNames, Int32 fForce)
   at Microsoft.Office.Server.Search.Administration.SearchApi.SetUsersPermittedToQuery(String[] userNames, Boolean force)
   at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
   at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)

:(
Any ideas?

Thx advance.

PS This server was domain controller for a long time. Now it just stand alone domain server.

Failed to start Exel serv. -> identity refer. could not be translated (id 7034)

Mon, 06 Jul 2009 08:48:07 Z

Did the SharePoint was installed before the server promoted to DC or you recreated the service account?

If so, the cause of the issue should be the SID of the service accounts ware changed.

I suggest you to create new service account and change the server account following KB934838 (http://support.microsoft.com/kb/934838)

Hope the information can be helpful.

-lambert

Sincerely,

Lambert Qin | Microsoft TechNet Managed Forum Support

Posting is provided "AS IS" with no warranties, and confers no rights.

Failed to start Exel serv. -> identity refer. could not be translated (id 7034)

Tue, 07 Jul 2009 19:55:58 Z

thx for feedback!

"Did the SharePoint was installed before the server promoted to DC or you recreated the service account?"
Moss2007 was installed after server was promoted to DC. Then it was demoted to stand alone server. I recreated all moss2007 group in the local sam database... but seems to be that's not all... :(

" I suggest you to create new service account and change the server account following KB934838 (http://support.microsoft.com/kb/934838)"
sps is working now with domain admin account and i try to refresh it (I have made it just as is written in article) But it don't help me :( Seems all work now but without exel service and with error 6483 in event log... :(

Failed to start Exel serv. -> identity refer. could not be translated (id 7034)

Mon, 13 Jul 2009 10:18:34 Z

Any ideas?

Failed to start Exel serv. -> identity refer. could not be translated (id 7034)

Thu, 16 Jul 2009 11:31:44 Z

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