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Proposed AnswerECTS - External users get logged out after 20min

  • Friday, November 06, 2009 5:16 PMcabanuta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I am not sure where this settings of 20min comes from. In IIS6-> Websites-> HomeDirectory-> Configuration-> Options i have the timeout set for 60min. In webconfig of the external site the sessionState timeout is set for 60min . in Central Admin the session state is configured for 60min. The ISA timeout setting is 60min. With all these, the adam users are requested to re-log in after 20 min of being idle. Is there any other setting that i miss?
    I am using ECTS /ADAM for FBA users.

All Replies

  • Sunday, November 15, 2009 8:40 AMKris Wagner - MCTS, MCITP Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    In ISA can you verify the web listener config on authentication tab, advanced options is set i to 20 mins...?

    You might want to run (in SharePoint) stsadm -o execadmsvcjobs... Just to make sure all jobs are done...
    Kris Wagner, MCITP, MCTS Twitter @sharepointkris Blog: http://sharepointkris.com
  • Thursday, November 19, 2009 2:00 PMcabanuta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer

    The authentication is not enabled in ISA for the web application exposed to the external users. It is enabled only for AD users. So there is no timeout set there.

    • Proposed As Answer bybitwise1 Wednesday, November 25, 2009 3:21 PM
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  • Wednesday, November 25, 2009 3:24 PMbitwise1 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    How I managed to resolve this issue.

    After testing this install of ECTS I too had the problem where users would get bumped off after several minutes of use.  Restarting the IIS server resolves the issue, then users are still bumped off after several minutes.  It came down to the application pool that ECTS uses.  First test install of ECTS I used the default pool and and had this problem.  Second test of the install of ECTS, I created a pool for ECTS.  I have not had the problem since.