Error installing SharePointRS (Reporting Services AddIn)

Question

Hi.

I trying to install the SharePointRS AddIn on the SharePoint-Maschine. The installation runs and after the setup does something, it rollback the installation and informs me with just a message, that it was not successful. After searching for the installation log, I've found it in my temp folder. The error was:
"Install error: The 'Mapping' start tag on line 83 does not match the end tag of 'ByExtension'. Line 139, position 7.".
What means this error? How can I solve it?

Thanks!
Greetings, Anatoli.

The whole log file:

User: usrFarmAdmin
Installing Report Server feature.
Calling copyappbincontents command.

 

copyappbincontents command completed successfully.
Adding Report Server feature to farm.
Installed Report Server feature.
Activating Report Server feature to root level site collections.
Activating feature in web app 'SharePoint - 22222'
Web app 'SharePoint - 22222' does not have a root site collection.
Activating feature in web app 'SharePoint - 80'
Activating feature to root site collection: http://computername
Feature already activated in site collection http://computername
Activating feature in web app 'SharePoint - 8080'
Web app 'SharePoint - 8080' does not have a root site collection.
Activateing Report Server feature in all admin site collections.
Activating feature in web app ''
Activating feature to root site collection: http://computername:18844
Feature already activated in site collection http://computername:18844
Updating DocIcon.xml file
Install error: The 'Mapping' start tag on line 83 does not match the end tag of 'ByExtension'. Line 139, position 7.
Uninstalling Report Server feature.
Uninstalling Report Server feature.
Report Server feature was uninstalled.
Stopping W3SVC service.
Removing Report Server web application files
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.cs-CZ.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.da-DK.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.de-DE.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.el-GR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.es-ES.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.fi-FI.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.fr-FR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.hu-HU.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.it-IT.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.ja-JP.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.ko-KR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.nb-NO.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.nl-NL.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.pl-PL.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.pt-BR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.pt-PT.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.ru-RU.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.sv-SE.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.tr-TR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.zh-CN.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.zh-TW.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\22222\App_GlobalResources\ReportServer.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.cs-CZ.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.da-DK.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.de-DE.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.el-GR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.es-ES.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.fi-FI.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.fr-FR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.hu-HU.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.it-IT.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.ja-JP.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.ko-KR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.nb-NO.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.nl-NL.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.pl-PL.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.pt-BR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.pt-PT.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.ru-RU.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.sv-SE.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.tr-TR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.zh-CN.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.zh-TW.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\80\App_GlobalResources\ReportServer.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.cs-CZ.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.da-DK.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.de-DE.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.el-GR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.es-ES.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.fi-FI.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.fr-FR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.hu-HU.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.it-IT.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.ja-JP.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.ko-KR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.nb-NO.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.nl-NL.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.pl-PL.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.pt-BR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.pt-PT.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.ru-RU.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.sv-SE.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.tr-TR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.zh-CN.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.zh-TW.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\8080\App_GlobalResources\ReportServer.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.cs-CZ.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.da-DK.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.de-DE.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.el-GR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.es-ES.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.fi-FI.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.fr-FR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.hu-HU.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.it-IT.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.ja-JP.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.ko-KR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.nb-NO.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.nl-NL.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.pl-PL.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.pt-BR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.pt-PT.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.ru-RU.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.sv-SE.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.tr-TR.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.zh-CN.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.zh-TW.resx.
Removed file d:\inetpub\wwwroot\wss\VirtualDirectories\20784\App_GlobalResources\ReportServer.resx.
Removing DocIcon.xml file updates
Error removing docicon.xml entries
The 'Mapping' start tag on line 83 does not match the end tag of 'ByExtension'. Line 139, position 7.
Beginning uninstall of cab files.
Calling HCInstal for lcid '1033'

 Outcome code is: 32

Calling HCInstal for lcid '3082'

 Outcome code is: 32

Calling HCInstal for lcid '2070'

 Outcome code is: 32

Calling HCInstal for lcid '2052'

 Outcome code is: 32

Calling HCInstal for lcid '1055'

 Outcome code is: 32

Calling HCInstal for lcid '1053'

 Outcome code is: 32

Calling HCInstal for lcid '1049'

 Outcome code is: 32

Calling HCInstal for lcid '1046'

 Outcome code is: 32

Calling HCInstal for lcid '1045'

 Outcome code is: 32

Calling HCInstal for lcid '1044'

 Outcome code is: 32

Calling HCInstal for lcid '1043'

 Outcome code is: 32

Calling HCInstal for lcid '1042'

 Outcome code is: 32

Calling HCInstal for lcid '1041'

 Outcome code is: 32

Calling HCInstal for lcid '1040'

 Outcome code is: 32

Calling HCInstal for lcid '1038'

 Outcome code is: 32

Calling HCInstal for lcid '1036'

 Outcome code is: 32

Calling HCInstal for lcid '1035'

 Outcome code is: 32

Calling HCInstal for lcid '1032'

 Outcome code is: 32

Calling HCInstal for lcid '1031'

 Outcome code is: 32

Calling HCInstal for lcid '1030'

 Outcome code is: 32

Calling HCInstal for lcid '1029'

 Outcome code is: 32

Calling HCInstal for lcid '1028'

 Outcome code is: 32

Cab files uninstalled successfully.
Starting W3SVC service.
SSRSCustomActionError: The 'Mapping' start tag on line 83 does not match the end tag of 'ByExtension'. Line 139, position 7.

Answer 1

Hi Anatoli,

Check the following link in order to understand the installation & configuration of Reporting Services AddIn
http://msdn.microsoft.com/en-us/library/bb839479(SQL.90).aspx

---

Sohaib Khan
Software Engineer | [e-mail]

Answer 2

I have seen these issues on several installs, usually with a cryptic error message to boot.

Couple of things:

1. Be sure to have a site collection set up, not just the web app
2. Log into the server with credentials that are the farm admin for the MOSS install
3. Run the CMD tool with Administrator privileges
4. Navigate to where you have the sharepointrs.msi and type sharepointrs.msi skica=1
5. Navigate to your Temp% directory
6. In the CMD tool, execute rsCustomAction.exe /i
7. After the install, you will probably need to navigate to Central Administration >  Site Actions > Site Settings and under the heading Site Collection Administration click Site Collection Features.
8. From there, click activate on Report Server Integration Feature
9. The settings for SSRS will now have their sub section on the Application Management tab in Central Admin

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BI and SQL Blog

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