Search Server 2008 Express + Exchange 2007 SP1 Public Folders

Question

I've spent over a day now trying to get the crawler to index any public folder in our Exchange 2007 environment but to no avail.

I've searched through the forums and found similar cases but with no answers or with solutions that didn't apply to my current environment.

The crawler log shows a succesful crawl of http://server/public/folder/subfolder and then an exception error HRESULT: 0xC004800A from the rb://server/public/folder/subfolder url

When trying to go the secure way with https instead, I get the same result, but a different error message: HRESULT: 0x80040E4D

Trying to manually navigate the URL(s) work just fine with the crawler service account, so I am guessing it's not a permission problem. but then what is it ?

Best Regards,

Henrik Hejlesen

Answer 1

Has this been a problem for anyone else and in that case, is this a known problem/bug ?

Best Regards,

Henrik Hejlesen

Answer 2

We are having the same issue:

We are trying to have Search Server express crawl Exchange 2007 SP1 public folders. The Exchange server is hosted on a SBS2008 server, the search server on a different Server 2008. Both servers have all fixes for Exchange and Sharepoint 3 installed.

The attempt to crawl public folders fails with an exception in HRESULT: 0xC004800A

It is possilble to browse the public folders after manual login.

Regards,

Answer 3

Those are the exact same symptoms we're seeing :( I hope someone finds an answer to this soon as we're completely stuck in this project and might have to look for 3rd party search solutions.

Answer 4

Still nobody who found a solution?????

Answer 5

Welcome to the club, Wolfgang. :) It's starting to look like we must look for 3rd party products if we want to index Public folders.

Best Regards,

Henrik

Answer 6

SharePoint Server 2007 cannot search or index public folders in Microsoft Exchange Server 2007

Public folders in Exchange Server 2007 cannot be searched or indexed. This issue occurs because Microsoft Office Outlook Web Access support was removed for Exchange Server 2007.

Fixed:

http://support.microsoft.com/kb/942390

Answer 7

SP1 is already installed, but it seems that it works with SP2 (at least in our Test-environment)

Answer 8

That's a good news. But i am confiused that in your environment if its working with SP2 or its not working even after SP1.

Please check how did you configured the search crawl.

You can configure it exactly the same way by using the format

 http://<exchangeservername>/public/<folderpath>

http://blogs.msdn.com/enterprisesearch/archive/2008/06/06/indexing-exchange-server-2007-public-folders.aspx


The above blog is created and developed by Microsoft's Senior Technical Product Manager. According him its possible to crawl the public folder making same configuration as exchange 2003 but prior to that you need to install exchange 2007 SP1 + MOSS 2007 SP1

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MCP & MCTS [WSS 3.0/MOSS] Visit: http://yagyashree.wordpress.com/

Answer 9

We put Office System Servers Service Pack 2 on the Search Server shortly after it came out, but that hasn't had any effect on it's ability to index our Exchange 2007 (SP1) Public Folders so far. We're will stuck, at least on the Microsoft side of things.

Any ideas ?

Best Regards,

Henrik

Answer 10

That is really annoying but we gave up on this problem a long time ago and had to accept, that you simply can't index Public Folders in Exchange Server 2007 or search them. But we found a pretty good third-party solution. The tool is called lookeen (www.lookeen.net) able to index and search Public Folders in Exchange Server. Oh and it is also a very good search tool for the "normal" Outlook.

Answer 11

That is really annoying but we gave up on this problem a long time ago and had to accept, that you simply can't index Public Folders in Exchange Server 2007 or search them. But we found a pretty good third-party solution. The tool is called lookeen (www.lookeen.net) able to index and search Public Folders in Exchange Server. Oh and it is also a very good search tool for the "normal" Outlook.

I just got the "official" reply from MS after having opened a case with them. It seems that Sharepoint 2007 + Exchange 2007 are not compatible. We need to downgrade to Exchange 2003 or wait until Sharepoint 2010 comes out, which should support Exchange 2007 Public Folders.

The Tool you mention sounds like an interesting alternative. Is it server based (do you install a central service which keeps a DB/index that the clients then access) or do each client keep it's own Index.

Out Public Folders are quite large in size, so if each client had to crawl the folders, it would njot be efficient.

Best Regards,

Henrik Hejlesen

Answer 12

Hey Henrik

As far as I know the developpers of lookeen are working on such a central service (admin tool) . I think I read something about it and that it will be released in January 2010.