Can't update Project server 2010 when SharePoint is already updated on server

Question

I can't seem to be able to update my MS Project 2010 Server to SP1 or beyond for that service.  Its running on a single farm server.  It already has SP2010 and office office webaps updated to SP1 and Dec. CUs and after no luck running the project sp1 update (gives the error that it cant find product to update) I was able to run the CU for it and it updated the project web front end to 14.0.6114.5 and the language pack to 14.0.610505 but the project server is still at 14.0.4763.1.

Any way I can get just that one update?

Answer 1

Which patch did you use to update SharePoint 2010?

 

 

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Hrushikesh Deshpande – DeltaBahn Senior EPM Infrastructure Consultant

Answer 2

Hi there,

Is this the SP1 file you tried:

http://support.microsoft.com/kb/2460047

officeandprojectserver2010sp1-kb2460047-x64-fullfile-en-us.exe

Dec 2011 CU:

http://support.microsoft.com/kb/2597015 

Thanks

Paul

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Paul Mather | Twitter | http://pwmather.wordpress.com

Answer 3

I've tried any/every patch I could find.  I think since I also have office web apps that it looks like it updated sharepoint with office web apps and so now it wont update project since that too is bundled with sharePoint.

I did these

officeandprojectserver2010sp1-kb246007

en_office_web_apps_64_517488

en_project_server_2010_x64_517466

en_sharepoint__server_2010_x64_517467

project2010sp1-kb2528583

wacserver2010sp1-kb2460073

CU 12-2011 441699 441656

Everything seemed to get updated except the darned project server - the most important part.

Answer 4

Iposted all the updates I tried and yes - those two were the first.  It let me run the CU but it didnt update the project server (I assume because it never let the sp1 update run) and the cu only updated the other two pieces.

FYI - the error given is "The expected version of the product was not found on the system"

At this point, unless MS has some kind of secret update file that will only do project server, I think I'm going to have to totally rebuild this server.

Answer 5

Hi

What were the steps you took? Installed all updates then run the SharePoint config wizard etc?

Thanks

Paul

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Paul Mather | Twitter | http://pwmather.wordpress.com

Answer 6

I believe I ran the wizard after each attempt of an update.

Answer 7

Can you check in Central Admin > Upgrade and Migration > Check upgrade status / review database status. Was the last upgrade successful and was this after the last update file was installed? Do any databases need any actions?

Thanks

Paul

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Paul Mather | Twitter | http://pwmather.wordpress.com

Answer 8

All the upgrades were successful except one ran yesterday which said it stopped abruptlly.  I ran psconfig right after it again successfully.  Three were successful since then.  All databases show no action required, but I did notice a message in the "problems and solutions" that said the databases were in compatibility range, upgrade recommended. The recommended remedy doesn't work.

gave up - rebuilding server

Answer 9

i Am having the same issue.

Installed sharepoint with SP1 and think that is where the issue came in...

Will i really need to reinstall SP...

Answer 10

Hi all,

I had the same problem. SharePoint 2010 at SP1, but Project Server at RTM. Tried to run the combined SharePont/Project Server SP1 file (kb2460047) and got the "The expected version of the product was not found on the system" error. Through my MSDN license, got the 3 .msp files from the Updates folder of the Project Server 2010 SP1 disk (.iso). Executing these brought Project Server up to SP1.

Cheers,

Erik

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Erik RHS