The server was unable to process the request due to an internal error.

Question

Hi,

I am getting and error in my PWA site.

The server was unable to process the request due to an internal error.  For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework 3.0 SDK documentation and inspect the server trace logs.

My site was running fine. I have taken backup of PWA site collection from another server and restored to my server. after restoring the backup successfully when i opens the PWA site collection it is showing above error at default.aspx page.

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Regards urvinit

Answer 1

First place I would check is the SharePoint logs to see if you can find anything else which will point you in the right direction. Can you get to other areas of PWA? Try appending "_layouts/pwa/admin/admin.aspx" at the end of the http://ProjectServerDNS/PWA section of the URL to see if it works. You mentioned this was a backup. Was it to a new environment or you got this error in production and then performed a restore. What steps did you use to perform the backup? If the only issue is the PWA homepage then I'd be asking if you have made any customisations to that page. If the answer is yes you can add "?Contents=1" at the end of the PWA default.aspx URL. This will let you see what web parts you have on the page. Judging by the error though you have a deeper issue then this though but worth a mention just in case.

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Regards,

Piet Remen
http://pietremen.blogspot.com.au

Answer 2

I works on sharepoint and new to project server. i have taken the backup using command

stsadm -o backup -url "http://servername/pwa/" -filename "D:/pwa.bak

and restore it to my pwa site collection(New enviornment). as you said when i am opening "http://workspace/pwa/_layouts/pwa/admin/admin.aspx" .It is showing Run time error and at "http://workspace/pwa/default.aspx?contents=1" it opens webpart maintenance page. 

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Regards urvinit

Answer 3

Hi,

A Project Server PWA site is a special type of SharePoint application which requires a more advanced technique to backup and restore the instance between servers. Each PWA instance consists of 5 databases (1 x Content DB and 4 x Project Server DB's). To move a PWA site between environments you need to copy the 5 db's and then provision a new PWA site via the Project Server Service Application in order to wire up the PWA site to the various databases.

Unfortunately a simple stsadm backup is not sufficient as you have found.

Check out http://technet.microsoft.com/en-us/library/ee662500.aspx (it talks about Project Server 2007 but it still stands).

Hope this helps,

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Alex Burton
www.epmsource.com | Twitter
Project Server TechCenter | Project Developer Center | Project Server Help | Project Product Page

Answer 4

Hi there,

Following on from Alex's great advice, some other links that you might useful for moving Project Server PWA site and data between environments can be found below:

http://azlav.umtblog.com/2011/06/07/project-server-2010-database-restore-part-i/

http://azlav.umtblog.com/2011/06/09/project-server-2010-database-restore-part-ii/

http://pwmather.wordpress.com/2012/04/10/projectserver-2010-environment-rollover-steps-powershell-ps2010-msproject-sp2010/

Hope that helps

Paul

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Paul Mather | Twitter | http://pwmather.wordpress.com

Answer 5

Hi,

Then how can i rollback to start my project server site. Is there any way to rollback the restoration?

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Regards urvinit

Answer 6

Hi there,

If you took farm backups / DB backups before hand then you could roll the farm back. If not, I would just run through the environment rollover process again following the links above and you should get project server PWA site working correctly on that farm.

Thanks

Paul

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Paul Mather | Twitter | http://pwmather.wordpress.com