Outlook GetFreeBusy Error

Question

Hello,

I have a very urgent problem and I do not know any solution.

I am developing an Outlook AddIn and i need to use the GetFreeBusy-Method.
Usually it works fine, but after some time a user get the error message ""Unable to load free/busy information."".

We already tried to start the outloo.exe with the following arguments:

"c:\Programme\Microsoft Office\Office\Outlook.exe." /CleanSchedPlus
"c:\Programme\Microsoft Office\Office\Outlook.exe." /CleanFreeBusy

I don't know if I have to clean a cache file or something. 
And one thing is really strange: If the user try to organize a meeting, the outlook dialog can show the free busy information in the data grid?!

Does anyone has a suggestion, what can I do?
Is it a client or server issue?

And for the background knowledge: What happens in the background, if i am calling the GetFreeBusy method?

PS: We are using an Exchange 2007 server and microsoft outlook 2007.

Answer 1

Hi

Please check whether the page below can help you or not.

http://support.microsoft.com/kb/813609

Regards,