Microsoft .Net Framework 4 Client Profile installation error: (0x800B010B), "Generic trust failure " on Windows 7 64-bit operating system

Question

Hi,

I'm currently using a window 7 64 bit operating system fujitsu laptop and I've been trying to install a update: 'Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2160841)'. However, upon many tries of installing the update, i still couldn't get it install. The error details for the update is Code 66A.

Therefore, after searching on Windows forum for solution for that error, i've tried to repair the Microsoft .Net Framework 4 Client Profile by following these steps:

A. Click on Start and click on Control panel.

B. Go to Program and Features.

C. Scroll down to Microsoft.Net Framework 4 Client Profile, right click it.

D. It will give you a choice of Uninstall/Change, click it.

E. Then, it will give a choice to repair.

After following the above steps, the repair did not succeed because: Generic trust failure.

Part of the log:

Action: Downloading and/or Verifying Items...

[4/7/2011, 15:1:20]Verifying Digital Signatures: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\Windows6.1-KB958488-v6001-x64.msu

[4/7/2011, 15:1:20] C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\Windows6.1-KB958488-v6001-x64.msu: Verifying signature for Windows6.1-KB958488-v6001-x64.msu...

[4/7/2011, 15:1:20]C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\Windows6.1-KB958488-v6001-x64.msu - Signature verified successfully for Windows6.1-KB958488-v6001-x64.msu

[4/7/2011, 15:1:20] C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\Windows6.1-KB958488-v6001-x64.msu Signature verified successfully for Windows6.1-KB958488-v6001-x64.msu

[4/7/2011, 15:1:20]Signature verification succeeded for Windows6.1-KB958488-v6001-x64.msu
[4/7/2011, 15:1:20]File C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\Windows6.1-KB958488-v6001-x64.msu, locked for install.
[4/7/2011, 15:1:20]Verifying Digital Signatures: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\Windows6.1-KB958488-v6001-x64.msu Success
[4/7/2011, 15:1:20]Verifying Digital Signatures: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\SetupUtility.exe

[4/7/2011, 15:1:20] C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\SetupUtility.exe: Verifying signature for SetupUtility.exe...

[4/7/2011, 15:1:20]C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\SetupUtility.exe - Signature verified successfully for SetupUtility.exe

[4/7/2011, 15:1:20] C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\SetupUtility.exe Signature verified successfully for SetupUtility.exe

[4/7/2011, 15:1:20]Signature verification succeeded for SetupUtility.exe
[4/7/2011, 15:1:20]File lock postponed for C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\SetupUtility.exe.
[4/7/2011, 15:1:20]Verifying Digital Signatures: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\SetupUtility.exe Success
[4/7/2011, 15:1:20]Verifying Digital Signatures: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\netfx_Core.mzz

[4/7/2011, 15:1:20] C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\netfx_Core.mzz: Verifying signature for netfx_Core.mzz...

[4/7/2011, 15:1:20]Possible transient lock. WinVerifyTrust failed with error: 2148204800
[4/7/2011, 15:1:20]Possible transient lock. WinVerifyTrust failed with error: 2148204800
[4/7/2011, 15:1:20]C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\netfx_Core.mzz - Signature verification for file netfx_Core.mzz (C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\netfx_Core.mzz) failed with error 0x800b0100 (No signature was present in the subject.)

[4/7/2011, 15:1:20] C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\netfx_Core.mzz Signature could not be verified for netfx_Core.mzz

[4/7/2011, 15:1:20]No FileHash provided. Cannot perform FileHash verification for netfx_Core.mzz
[4/7/2011, 15:1:20]File netfx_Core.mzz (C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\netfx_Core.mzz), failed authentication. (Error = -2146762496). It is recommended that you delete this file and retry setup again.
[4/7/2011, 15:1:20]Failed to verify and authenticate the file -C:\Windows\Microsoft.NET\Framework64\v4.0...\netfx_Core.mzz
[4/7/2011, 15:1:20]Please delete the file, C:\Windows\Microsoft.NET\Framework64\v4.0...\netfx_Core.mzz and run the package again

[4/7/2011, 15:1:20] Action complete

[4/7/2011, 15:1:20]calling PerformAction on a repairing performer

[4/7/2011, 15:1:20] Action: Performing actions on all Items...

[4/7/2011, 15:1:20]Wait for Item (Windows6.1-KB958488-v6001-x64.msu) to be available
[4/7/2011, 15:1:21]Final Result: Installation failed with error code: (0x800B010B), "Generic trust failure. " (Elapsed time: 0 00:00:03).
[4/7/2011, 15:1:24]WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus



I'm not really good with computer and i can't seem to solve it. Please help to solve the problem!

Answer 1

Please verify your .NET Framework 4.0 Client Profile with this tool:

http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

If issues are found, first uninstall the client profile through Control Panel->Programs and Features. Then use this tool to be sure it is fully removed:

http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

Clean out your %temp% folder, disable your AV software and run the installer "as administrator".

Installer: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e5ad0459-cbcc-4b4f-97b6-fb17111cf544&displaylang=en

 

Answer 2

Hi ohmk,

I'm posting to follow up your issue, has it resolved?

I mark this thread as answered, if the problem still exists, please feel free to unmark it.

Have a nice day.

Best Regards,

---

Andrew Wu [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 3

Did anyone ever fix this bloody thing?  I've wasted hours on this damn .net 4 security update not working.  Is anyone from microsoft fixing this.  Everything was work until they sent this update out.  Everything that is listed above is what happend to me.

Answer 4

I have tried all of the above and none fixes the problem. My problem began with the Tuesday updates that took place August 9, 2011. That may be the reason why this does not work, as all the solutions above predate my problem. I have tried all of the above, to no avail ...

Answer 5

Then PLEASE start your own thread, and provide a link to your install logs:

collect the logs with this:

http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&displaylang=e&displaylang=en

After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link in your new thread.

Readers of your new thread will need to see the full logs to determine the specific failure reason.

 

Answer 6

http://www.microsoft.com/en-us/download/details.aspx?id=6149&hash=gzZ7ATDhae5SvJ18aikHETrZkM9HxW%2fMzpDFZiEJ8tTJ1VYY38xog8mjMjIDbhA%2fDetSA0FZTSO2tBza%2bhpe9A%3d%3d

1) Download the 'rootupd.exe' from microsoft.
2) Run it.  (there will be no indication that it ran. Nothing pops up)
3) Try your install again.

I have Window 7 pro x64 and have been trying to fix this for over a year. EVERY THREAD EXCEPT 1 WAS WRONG! (sorry about the caps) They said to try runing .net uninstaller, run as admin, extract and install all the certs, delete, and redownload. Nothing worked. Finally one person said to try the rootupd.exe. It worked.