Friday, October 15, 2010 7:18 AM
I get an error when i try installing a software on Windows 7 64 bit OS. The software is compatible with 32bit Windows XP or Vista:
"KB893803v2 Setup Error
This KB893803v2 is for a different hardware platform."
I tried using the compatibility mode but in vain.
Monday, October 18, 2010 5:57 AMModerator
Thank you for your post in MSDN forum.
After I have researched your concern, I found that KB893803-v2-x86 is included in Windows Installer 3.1. Windows Installer 3.1 Redistributable supports Windows 2000 with Service Pack 3 or later, Windows XP, Windows XP Service Pack 1, Windows XP Service Pack 2 and Windows Server 2003.
I would recommend that you could install Windows Installer 4.5 on Vista or Windows 7 and try it again.
Please check the following link: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&displaylang=en
Frankly speaking, if you have any issues about Windows Installer, you could also consult your concern in Windows Installer forum.
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
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Sunday, October 24, 2010 4:46 AM
Thanks Larcolais..but it didnt work on Windows 7.
I tried installing Windows6.0-KB942288-v2-x86.msu on Windfows 7 but it didnt allow saying ~ "This installation is not applicable for your system" and I couldnt find any other compatible installer for Windows 7 in the above link that you provided.