Answered net framework 4.0 instalation problems

  • Saturday, August 18, 2012 2:08 AM
     
     

    i keep getting this log

    OS Version = 6.1.7600, Platform 2
    OS Description = Windows 7 - x64 Home Premium Edition 
    CommandLine = C:\0c9933137b6bff8e13d15563b9\\Setup.exe /x86 /x64
    TimeZone = Jerusalem Daylight Time
    Initial LCID = 1037
    Using Simultaneous Download and Install mechanism
    Operation: Installing
    Package Name = Microsoft .NET Framework 4 Setup
    Package Version = 4.0.30319
    User Experience Data Collection Policy: Disabled
    Number of applicable items: 11
    Exe (C:\0c9933137b6bff8e13d15563b9\SetupUtility.exe) succeeded.
    Exe Log File: dd_SetupUtility.txt
    ServiceControl operation succeeded!
    ServiceControl operation succeeded!
    Exe (C:\0c9933137b6bff8e13d15563b9\Windows6.1-KB958488-v6001-x64.msu) failed with 0xc8000222 - (null).
    Final Result: Installation failed with error code: (0xC8000222) (Elapsed time: 0 00:00:06).

All Replies

  • Saturday, August 18, 2012 1:54 PM
     
     

    The error code you cite is generic. Please provide complete install logs as follows:

    collect your install logs with this:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&displaylang=e&displaylang=en

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

  • Friday, August 24, 2012 2:50 AM
    Moderator
     
     Answered

    Here are common steps to troubleshoot .NET 4 installation error:

    Hi skovinsky,

    I suggest you try the steps below:

    Follow ALL these steps exactly:

    Before trying to install .NET Framework 4.0, execute this command from an ELEVATED Command Prompt provided by the .NET Framework Team:

    "This issue is likely caused by a bad ACL on assembly\tmp folder. After installing updates, the ACL propagates to installed assembly folders in both 4.0 & legacy GAC.  If those updates were installed by WU or another user, the propagated ACL will prevent install of the same assembly by the current user.

    A work around would be to reset the ACL on GAC dirs.

    for /F %D in ('dir %WINDIR%\assembly %WINDIR%\Microsoft.NET\assembly /s /b /a:d') do takeown /F %D && icacls %D /reset /T"

    Or use this tool to repair http://support.microsoft.com/kb/2698555

    After running that command, follow these steps:

    Please follow these instructions exactly:

    1. Download a fresh copy of the standalone installer for .NET Framework 4.0:

    http://www.microsoft.com/en-us/download/details.aspx?id=17718

    2. Also, clear your %temp% directory and disable your AV software.

    The %temp% directory is a reference to the Temp folder associated with the current user. To clear it, do the following:

    Sign on to your system with the Administrator user account you will use to run the installer. Click the Start Orb and type %temp% in the search box. The search results will show the Temp folder you want. Click on the Temp folder to open it in Windows Explorer, then delete the entire contents.


    Regards,


    Barry Wang [MSFT]
    MSDN Community Support | Feedback to us