Proposed Answer Can't print anything with IE7

  • Friday, February 09, 2007 11:58 AM
     
     

    I can't print any pages with IE7 either using the print button or the "print" function on the file menu.

    This in NOT an outlook express problem! Nor does it have to do with "re-scaling". Nothing prints. Printer works fine offline and was working with IE6. I've tried everything I can think of via Windows, IE7 support, MSN.... Help me please!

    Has anyone else had this problem and found a workaround?

    cmc

All Replies

  • Monday, February 19, 2007 7:18 PM
     
     

    Hi,

    I am having exactly the same problem and it is very frustration!!!

    Have you managed to solve it yet yourself?

    Sorry I haven't got the "magic" answer!!??!!

    Cheers

    PG

     

     

  • Friday, February 23, 2007 5:12 PM
     
     

    Same problem here on Vista Ultimate. I think I used to have it but the ability to print has disappeared. I have searched MS KnowledgeBase, Googled it and tried everything. I'm at a loss. Can anybody help?

    sgross@imagica-la.com

  • Saturday, February 24, 2007 4:24 PM
     
     
    I can't either...so frustrating...hope someone figures it out... have you gone to printers homepage for downloads..I found one for my HP but didn't help...
  • Saturday, February 24, 2007 8:27 PM
     
     

    We are having the same problem - would like to know if anyone gets this problem resolved.

     

    Thanks!

  • Monday, February 26, 2007 9:18 PM
     
     
    Having the same problem also - can print test page from printer setup but nothing from IE7.
  • Monday, February 26, 2007 10:56 PM
     
     
    To further clarify my problems...
    I can print from the Mozilla and K-Meleon browsers just fine as well as every other Windows application...just IE7 is frustrating me.
    I also get real flaky results in IE7 when I have 'Protected Mode' enabled in the Tools/Security options. The top of the IE window doesn't refresh and it is as slow as molasses. I absolutely have to have Protected Mode disabled to use IE at all.
    I found some references in Google to using "sfc /SCANNOW" from the START/Run command line but it won't work on my Vista system. The sfc utility apparently looks at all of your Windows files and repairs them if they have become corrupted. You guys might try it and see if helps you.
  • Tuesday, March 06, 2007 2:45 PM
     
     
    I am using Windows Vista and found this to be a problem. I disabled protected mode and now it works fine.
  • Wednesday, March 07, 2007 1:13 AM
     
     
    I had to wipe my hard disk and re-install Vista and now it works. I know that's not much help for you guys as that is a drastic measure that is costing me hours to reinstall and set everything back up again. Good luck.
  • Sunday, March 11, 2007 4:47 PM
     
     
    it really works, you disable protected mode and restart your IE 7 in windows vista and it works!
  • Monday, March 26, 2007 1:23 PM
     
     

    If you run as administrator it will rull just fine. You will aslo find a problem with RSS feeds if you're not running as administrator

    Run as administrator: right-click on shortcur, but not the one in strat menu pinned section

  • Tuesday, March 27, 2007 3:57 PM
     
     

    After intalling printer utils & driver, protected mode stopped working.

    Therefore, I went to Internet Options -> Advanced -> Reset.

    Which disabled the printer plugins into IE7.

     

    On the other hand, as suggested by Tony, I could run as Admin.

    But what's the point? Might I not as well disable protected mode?

    What's the difference between running as Admin and disabling protected mode?

  • Wednesday, March 28, 2007 1:50 AM
     
     

    Hi Pam,

     

    I had to do the same thing on my wifes computer.  It worked with the "Protected Mode On" until yesterday and now I had to turn it off to print.  I don't know why or what effect been off has on the security of the computer.

     

    Thanks

    Mr Big

  • Wednesday, March 28, 2007 4:41 PM
     
     
    I have just been running with Protected Mode 'off'. It makes no sense to me and I wish Microsoft would address this issue and call it a bug and fix it or tell us what we are doing wrong. Arrggghhhhhh!!
  • Sunday, April 15, 2007 1:12 AM
     
     
    Having the same problem here. I can print as a xps file and then open that in ie7 and print, but i can't just print a normal page in ie7
  • Wednesday, April 18, 2007 9:58 AM
     
     Proposed Answer

    Have you moved your 'favorites' folder ?

     

    It seems that when you move this folder to a new location the folder 'C:\Users\%Username%\AppData\Local\Temp\Low' is no more created

     

    Try on of the following workaround:

     

    a) move the 'favorites' folder back to its default location

     

    b) Manually create the folder C:\Users\%Username%\AppData\Local\Temp\Low. The change integrity level to allow IE7 to write to this folder in protected mode. Execute the following command: icacls C:\Users\Username\AppData\Local\Temp\Low /setintegritylevel (OI)(CI)low

     

    I think there is a bug with the 'favorites' redirection

     

    Please let me know if this worked for you !

     

  • Monday, April 23, 2007 6:47 PM
     
     

    If you have changed the location of your Favorite folder in Vista to other then it's default location it will loose the ability to print and also to save to Favorites.  Before changing the location be sure that you:

    "When you create a new folder on a different drive, make sure you right click on the folder, go to the properties dialog, choose the Security tab and give yourself Full control. If you do not have full control, you will not be able to print from IE7 or add new favorites and will encounter an ‘unspecified error’"

  • Monday, April 23, 2007 10:22 PM
     
     
    I also cannot print from within IE7 running on Vista unless I start IE7 with "Run as Administrator".  I get no error messages and there's nothing in the print queue.  Do many have this same problem?  If so, why hasn't it been addressed by now?  I haven't moved my Favorites, but I did copy the items from my XP machine over to the Vista machine.  I have no problems adding new favorites.
  • Monday, April 23, 2007 10:39 PM
     
     
    Well for some reason print works again. I really don't know what i did, but it works again. I didn't change any settings and stuff like that. It just works again Smile
  • Tuesday, April 24, 2007 6:31 AM
     
     

     

    Can you check if there is a subfolder named 'low' in your temp folder? If not :

     

    Manually create the folder C:\Users\%Username%\AppData\Local\Temp\Low. The change integrity level to allow IE7 to write to this folder in protected mode. Execute the following command: icacls C:\Users\Username\AppData\Local\Temp\Low /setintegritylevel (OI)(CI)low

     

     

  • Tuesday, April 24, 2007 3:46 PM
     
     
    I have the subfolder 'low'.  I then executed the icals command with my username and it executed successfully.  However, I still cannot print from within IE unless I start IE7 with "run as adminstrator".
  • Friday, May 04, 2007 11:20 PM
     
     
     LMichel wrote:

    Can you check if there is a subfolder named 'low' in your temp folder? If not :

    Manually create the folder C:\Users\%Username%\AppData\Local\Temp\Low. The change integrity level to allow IE7 to write to this folder in protected mode. Execute the following command: icacls C:\Users\Username\AppData\Local\Temp\Low /setintegritylevel (OI)(CI)low




    You guys are missing the issue.  The issue is that you don't have access to c:\temp\low.  Instead of compromising your systems and disabling protected mode like everyone is suggesting, just to to C:\temp\low (or whatever folder your getting the error for) and grant authenticated users to modify to that directory.

    Rick
  • Wednesday, June 20, 2007 11:00 AM
     
     
    Man, what a pain!  I get a message "action restricted.  Contact your system administrator"  whenever I try to print anything from IE7.  I have tried everything (enabling and disabling "protected mode", UAC user access control, starting IE7 as administrator, checked permissions on the "templow" folder), but no joy.  I am really tired of cutting and pasting content into Word so I can print.  This is the only place I can find after scouring the web where anybody else even admits there is a problem.  Has anybody got any other ideas?
  • Friday, June 29, 2007 4:47 AM
     
     

    Has anyone solved this yet?

     

    I have the exact same problem printing from IE7 in Protected mode.  I did a clean install of Vista Ultimate and pluged in my printer and Windows recognized it and installed the driver.  I can print every place else in Vista, but not in IE7 in protected mode.

     

    I don't have a problem with the 'low' directory.  In fact, when printing from IE7 in protected mode, the 'low' directory fills with data and when 'ok' is selected in the print dialog, 'low' emptys and a file appears briefly in the print queue, but nothing gets printed.

     

    This problem is driving me nuts.  I hope MS gets off their duffs and fixes this soon.

     

    Ron

  • Wednesday, March 05, 2008 4:09 AM
     
     

    Hello ladycmac and everyone else having this problem,

     

      I was having the same problem tonight with IE7 refusing to print anything. As ladycmac said, IE7 wouldn't even open a print dialog or print preview. I quickly figured out what was causing my problem, and hopefully the solution I found can help some of you too.

     

      For some reason I wanted to play with the 'Content Advisor' feature the other day, and so I turned it on. This feature has some very strange effects that I didn't find helpful at all and was meaning to turn it off, but then forgot to. Anway, today I tried to print and I couldn't! I was stumped for about two seconds and then wondered it the Content Advisor might be blocking the print functions for some reason. To test my hypothesis I went to

     

    Internet Options >> Content

     

    and proceeded to 'Disable' the Content Advisor. Low and behold my trusty Print dialog and Print Preview worked again. So, go ahead and give it a whirl, perhaps disabeling the Content Advisor could be the fix you've been looking for.

     

     

    Regards

  • Sunday, June 08, 2008 2:18 AM
     
     

    AVG 8.0 prevented me from printing in IE7.  I uninstalled it and got another AV program and have not had any problems printing in IE7 since.

  • Sunday, June 08, 2008 3:21 AM
     
     

    My problem turned out to be a dll file in BitDefender antivirus that was incompatable with Vista.  The latest version of BitDefender does not have the problem.

  • Tuesday, June 24, 2008 5:45 PM
     
     

    This worked for me: in IE7 Tools, Internet Options, Advanced, under Security clear the checkbox for "Do not save encrypted pages to disk".

     

    Jim

  • Friday, July 04, 2008 8:13 PM
     
     

    My problem was solved when I uninstalled AVG 8,0 and used AVAST Home instead

     

    Thomas

     

  • Wednesday, July 30, 2008 3:56 AM
     
     

    I fixed it with just the opposite, enabling "Do not save encrypted..."

     

    Nice...

     

  • Saturday, November 01, 2008 9:40 PM
     
     

     PamBalogh wrote:
    I am using Windows Vista and found this to be a problem. I disabled protected mode and now it works fine.

     

     

    Thanks This was exactly my problem

  • Saturday, November 01, 2008 9:40 PM
     
     

     PamBalogh wrote:
    I am using Windows Vista and found this to be a problem. I disabled protected mode and now it works fine.

     

     

    Thanks This was exactly my problem

  • Saturday, November 01, 2008 9:42 PM
     
     

    Thanks you helped me a lot with this

     

     

     

  • Monday, December 29, 2008 5:21 PM
     
     
    I am having the same problem: Unable to print anything from IE7. The "open as administrator" did work for me. However, is there a more permanent fix? Or is it necessary to open IE as "administrator" every time I want to use it? Any advice is appreciated.
  • Saturday, February 21, 2009 12:00 AM
     
     
    I have tired what you said to do and I cant get it to reconize that there is a folder in there that is named low and then when I run your script it doesnt run and wont fix anything... So please provide more incite to this issue.

    Thank you,
  • Sunday, April 05, 2009 6:10 AM
     
     
    Thank you! That did the trick.
  • Tuesday, July 14, 2009 1:19 AM
     
     
    I find it interesting that after more then 2 years people are still having this problem. Since none of the responses were any help to me I never replied. Most seemed to have the problem with Vista but my system is XP. I solved it the old fashion way, I un-installed IE7, waited untill they worked out most of the bugs, then re-downloaded it.

    If this thread has been helpful to anyone it has served it's purpose even if IE7 still has bugs in the system.
  • Monday, October 19, 2009 2:48 PM
     
     
    How do you disable protected mode?  Wasn't sure what you meant.  I'm not real computer "savvy".
  • Thursday, November 11, 2010 10:50 PM
     
     

    This worked for me.  I went to Internet tools. Clicked on Advanced. Under Printing, clicked Print background colors and images. Fixed it. Print preview and print pages works again.