New user Sign up leading to Server Error in '/pp1350' Application. Sign in Works fine

Question

We have an old application integrated with MS health Vault and Live id. Now when new users try to login to the application they land on Windows Live login page. As users are new and click on "Don't have a Microsoft account? Sign up now" They would end up on this error page.

I am new to supporting this application but have not dealt with Live ID integration yet. I am sure there is no folder named as pp1350 in my application.

The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable.  Please review the following URL and make sure that it is spelled correctly. 

https://circleofsharing.cancer.org/default.aspx

When I click on Login in my Application it takes me to 

https://login.live.com/wlogin.srf?appid=0000000044010214&alg=wsignin1.0&appctx=AnyRoleLogin

From this link I can login to my Live id and it would take me back to my application, login works fine.

But when I click on sign up it would land me in that error page.

https://idsignup.live.com/liveidsignup.aspx?appid=0000000044010214&alg=wsignin1.0&appctx=AnyRoleLogin&bk=1360082015&cru=https://login.live.com/wlogin.srf%3fappid%3d0000000044010214%26alg%3dwsignin1.0%26appctx%3dAnyRoleLogin&mkt=EN-IN&lc=16393&sl=1

-SatyaNagender

Answer 1

I am trying to reproduce your steps but I am unable to do so. What server are you hitting? account.healthvault.com? An application should never have to deal with Live ID integration, if you are using HealthVault. HealthVault handles all the authentication between LiveID, Facebook, and OpenID.

Answer 2

Can you please share your AppID and the HealthVault instance you are using?

Thanks

Answer 3

You must be able to reproduce the issue once you go to our production site I have give above.

You need to be logged out of your Live ID and it would display Live Id sign in screen with Sign up now link at bottom. 

Answer 4

I am not sure of HealthVault instance but the AppID is up above in the URL.

Thanks,

Answer 5

The AppID (0000000044010214) does not look like a valid HealthVault AppID (which is usually a GUID). From what you are describing, your app does not seem to be a HealthVault app developed using one of the HealthVault SDKs. Please visit this link to get started on developing and deploying HealthVault applications.

Also, The interface you use (Windows Live ID Web Authentication) was deprecated. As Victor pointed out above, when you use HealthVault SDK, your application should not have to worry about Live ID integration, that comes for free.

Thanks
Santhosh

Answer 6

Hey Santhosh

Yup that was the Live App id. fcdf15cf-24f5-480a-9be7-7b62b9971b23 is the Health vault app id.

I am not sure of the instance.

Answer 7

Victor,

I am not sure if you have gone through the updated information/ steps leading to issue.

Please go though the updated steps above to reproduce the issue.

Thanks,

SatyaNagender

Answer 8

Your app seems to integrate with Live ID directly. You will have to debug the application’s integration with Live ID to figure out what's going on.

The page where the error happens is the Live ID sign in page that your app calls directly. Successful sign in will redirect to your app first and then your app redirects the users to HealthVault. The error is before the workflow ever gets to HealthVault.

Since you are using a deprecated API set, you may have to upgrade to a newer version of Live ID interface.

Answer 9

Santhosh,

I appreciate your quick reply. As this is a production issue, I need to get this resolved immediately. Do you have any suggestion of who or where I can get the help to get the Live Id integration fixed.

As for the upgrading to newer Version I need to prepare for that. Do you have any link to info which can help me in this regard.

Thanks,

SatyaNagender

Answer 10

For troubleshooting this issue, you may start with the Windows Live ID: Development forum. The article I mentioned in my first reply has a link to the new interfaces you will have to use: Live Connect.