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Silverlight Crash with Netflix

    Question

  • Hello All,

    I just bought a new HP DV6 about a month ago, I use it primarily for streaming movies; However about a week ago I did all of the windows updates (one of which was IE9 which I am not familiar with), after which Netflix’s streaming stopped working. After choosing a movie to watch it would get to the loading screen and then my browser would say that the plugin crashed ( I have tried FF and Google Chrome as well). I do not know what the error code would be (or how to find it for that matter). I have had no luck with the Netflix help (it just said to restart my comp.)

    I am not terribly versed in computers and I have been looking on other threads to try and find an answer however I have failed miserably.

    Thanks in advance for all your help

    Wednesday, May 04, 2011 1:21 PM

Answers

  • You need to update silverlight. If that doesn't work, the best thing that you can do is to uninstall and install it back. Then it should work. Let me know if it worked.

    Saturday, May 07, 2011 9:39 PM

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