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Problem in running .hlp file in Windows 7

    Question

  • I want to run .hlp files on 64 bit Windows 7. I have placed winhlp32.exe on some location and then try to open the .hlp file through that exe (Open With option thru mouse right click) but failed to do so. How can I run the .hlp file through winhlp32.exe. Please note that I do not want to replace C:\Windows\winhlp32.exe through Windows patch.

    Thursday, September 29, 2011 1:12 PM

Answers

  • Hlp files are obsolete starting with Vista. So it is recommend to avoid using the hlp files. If yo uuse a legacy app which uses hlp files, update the software to a recent version which uses chm or other help file formats or install that hlp viewer update. The update will never be part of a Windows service pack.
    "A programmer is just a tool which converts caffeine into code"

    Wednesday, October 05, 2011 4:38 PM

All replies

  • Hi,

     

    I am facing a common problem that .hlp files are not running on 64 bit Windows 7 by default. After downloading “winhlp32-windows-7-x86-x64-komeil” I have three files i.e. Install.cmd, winhlp32.exe and winhlp32.exe.mui. On executing Install.cmd I am able to run .hlp files. If we achieve the functionality by running the patch in this way then default Windows 7 behavior will be changed for .hlp files, rather I want a solution for my applications related hlp files.

     

    Is there any other way to achieve the functionality?

     

    Looking forward to your response.

     

    Thanks and Regards

    Immi

    Thursday, September 29, 2011 1:11 PM
  • this forum is about Windows 8 Developer Preview.

    Install the update to open hlp files:

    Users may be unable to open Help (.hlp) files

    http://support.microsoft.com/kb/917607


    "A programmer is just a tool which converts caffeine into code"

    Thursday, September 29, 2011 3:19 PM
  • In addition to what Andre has suggested with the KB article, if you still need assistance please post in the Microsoft Answers Forum for Windows 7.
    Use the link below for the correct category to post in:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs

     

    Thanks,


    Marilyn
    Thursday, September 29, 2011 4:11 PM
  • Andre,

    Thanks for your reply, but in my question i have already told with a reason that i do not want to use patch file distributed by microsoft to run .hlp files. This link you have referred is related to that path.

    Marilyn,

    Hmmm you redirected me for this issue. :) Anyway I will try there.

     

    Monday, October 03, 2011 6:29 AM
  • Yoiu have no checked the download. This offers an official Windows Update, no CMD.

    If you want to use hlp files, install the update. If you don't want to install the update you can't use hlp files.


    "A programmer is just a tool which converts caffeine into code"

    Monday, October 03, 2011 8:27 PM
  • Andre,

    Once again thanks for concerning,

    First of all i want to clearify that this is an official Windows Patch not Update. Also it seems that it will not be a part of Windows 7 service pack in future.

    http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/94ac2ebd-de26-4f5d-a94e-90957462a103/#94ac2ebd-de26-4f5d-a94e-90957462a103

    I agree this patch is a best solution for running .hlp files BUT

    Windows 7 has a default behavior that it do not allow .hlp files to run. If i use the patch it means i am allowing all .hlp files to run. Which is against the default behavior of actually installed Windows 7.  Thats why I want some other solution for running .hlp files related to my applications only without disturbing Windows 7 default behavior.

    Tuesday, October 04, 2011 10:07 AM
  • A .msu file is a Windows package. Windows packages are managed by the Package Manager (accessible through DISM), can be added to Windows images, etc. For more information, see Operating System Package Servicing Commands on MSDN.

    In this case, I believe the supplied MSU is adding a completely new package to your OS which includes winhlp32. So it is neither a patch nor an update; it is a package.

    Tuesday, October 04, 2011 6:44 PM
  • Ok, its a package. But can i know whether Microsoft will include this feature in upcoming service pack of Windows 7 or not?

    From the link you referred one can say, this feature is an Optional Feature for Windows7.

    Thanks.

    Wednesday, October 05, 2011 5:24 AM
  • Hlp files are obsolete starting with Vista. So it is recommend to avoid using the hlp files. If yo uuse a legacy app which uses hlp files, update the software to a recent version which uses chm or other help file formats or install that hlp viewer update. The update will never be part of a Windows service pack.
    "A programmer is just a tool which converts caffeine into code"

    Wednesday, October 05, 2011 4:38 PM