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Sharepoint 2013 EML files

    Question

  • Hi,

    Could someone confirm whether Sharepoint 2013 Foundation should index the contents of .EML files stored within the document libraries?

    Cheer

    Thursday, July 04, 2013 6:43 PM

Answers

  • Hi,

    Yes, SharePoint2013 should index .eml files by default. However, if you try to do this, you will get warning saying "Item format unsupported. (Error parsing document '...'. There is no format handler able to parse documents of the format 'eml'.)"

    This is a known issue and while it is not solved, you can use a workaround. Simply install KB2554876 “The SharePoint parsing process crashes in Windows Server 2008 R2” from support.microsoft.com/kb/2554876 on all content processing component servers. This should help

    Best,

    Ievgeniia

    Thursday, July 11, 2013 10:42 AM

All replies

  • Hi,

    Yes, SharePoint2013 should index .eml files by default. However, if you try to do this, you will get warning saying "Item format unsupported. (Error parsing document '...'. There is no format handler able to parse documents of the format 'eml'.)"

    This is a known issue and while it is not solved, you can use a workaround. Simply install KB2554876 “The SharePoint parsing process crashes in Windows Server 2008 R2” from support.microsoft.com/kb/2554876 on all content processing component servers. This should help

    Best,

    Ievgeniia

    Thursday, July 11, 2013 10:42 AM
  • One thing in addition. This is just one of multiple KBs in the "Minimum software requirements" list​. Make sure you have them all: http://technet.microsoft.com/en-us/library/cc262485.aspx#section4

    Thursday, July 11, 2013 10:45 AM
  • Hi,

    Thanks for the reply.

    I have applied the hotfix but I am still receiving the error "Item format unsupported. (Error parsing document '...'. There is no format handler able to parse documents of the format 'eml'.)". Could you show me where it is documented that it is a known issue?

    We meet the minimum software requirements

    Thursday, July 11, 2013 12:49 PM
  • I am referring to the article http://office.microsoft.com/en-us/help/sharepoint-server-2013-known-issues-HA102919021.aspx

    Do you have this issue only with .eml files?

    Thursday, July 11, 2013 1:09 PM
  • Sorry, in fact I was too quick to respond before!

    I restarted the Search service and ran another full crawl. It works!

    Thank you so much you are my hero

    Thursday, July 11, 2013 2:02 PM
  • I am glad that this helped you :)
    Friday, July 12, 2013 8:24 AM
  • Hi ,

    i have issue while indexing mp4,swf file in sharepoint 2013. i am having error "There is no format handler able to parse documents of the format 'swf'"

    i tried to add the mp4,swf extensions in Manage File Types of search administration ,do we need to enable any additional settings.

    Saturday, February 08, 2014 2:03 PM