Editing the tooltips of OOB CRM Ribbon buttons

Question

We have to edit the OOB cancel button's tool tip. I believe we can do this by directly editing the Ribbon Def for case. However in the ribbon editor it is mentioned that OOB buttons cannot be edited. Is it a supported change to directly edit OOB the Ribbon buttons like "Cancel Case" byt editing the ribbon xml directly.

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Rahul Ranjit

Answer 1

Hi Rahul,

I believe you can trace the exact tooltipID of the required button from the SDK in which OTB XML of ribbon is provided.

Creating a new solution including case entity inside, you can export and override that ID and change the text.

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Thanks and regards,
Hiren Solanki.
Please vote or mark as a answer if it helped you.

Answer 2

I thought those settings are stored in the DB. What I would really like to know is, is changing the ribbon Xml of an system button a supported change?

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Rahul Ranjit

Answer 3

Hi Rahul,

Yes, this is a supported change. You can use the Ribbon Workbench :

1) Download and install : http://www.develop1.net/public/page/Ribbon-Workbench-for-Dynamics-CRM-2011.aspx

2) Create a solution with entity that you would like to edit (or add the application ribbon if you would like to edit the button tool tip for all entities)

3) Load the solution in the Ribbon Workbench, locate the button, and use Right-click 'Customise Button'

4) In the property panel you can now edit the tool tip text.

5) Click the publish button.

Hth,

Scott

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Scott Durow
Read my blog: www.develop1.net/public
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Answer 4

Hi Rahul,

     You cannot edit the default Ribbon Button functionalities. As far as i know, if you edit the Button functionality, xml error will occur during Solution Import or else it cannot be changed. Instead you can create a new button  and call the same Cancel functionalities inside it.

    I tried your case, but i cannot edit the Tooltip for Cancel button.

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Naren

Answer 5

I thought those settings are stored in the DB. What I would really like to know is, is changing the ribbon Xml of an system button a supported change?

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Rahul Ranjit

Yes, it is supported.

You can get a example from the following article.

http://mscrmshop.blogspot.in/2011/07/step-by-step-hiding-add-existing-button.html

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Thanks and regards,
Hiren Solanki.
Please vote or mark as a answer if it helped you.