Cannot fix broken dependency in workflow

Question

We upgraded from CRM 4 to CRM 2011. I'm in the process of moving a solution containing all of our customizations to a new CRM server and am getting an error below

The dependent component Workflow (Id=128ac0f0-811f-4268-a9a0-7418066cce79) does not exist.  Failure trying to associate it with Workflow (Id=bb20ca81-f107-487e-b248-39fa24ac5403) as a dependency. Missing dependency lookup type = PrimaryKeyLookup.

I've traced this to a problem in a Template Workflow which has a pointer to a workflow which was deleted a long time ago. So, I attempted to de-activate the template so I could remove the pointer, but I get the same dependency error in return. I cannot deactivate the workflow so that I can edit it. So, I decided to delete the template - same result - it can't be deleted because of the dependency error.

How do I get around this dependency error so I can fix or delete this template workflow?

Answer 1

Hi,

Are you exporting the default solution and then import into another CRM deployment? try create a new solution, add all components except this template workflow component, then export solution and import into the other CRM deployment.

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Jehanzeb Javeed

http://worldofdynamics.blogspot.com
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Answer 2

That does work, but I'm trying to keep that template as well - it has a lot of complex logic in there I'd rather not rebuild if possible.

Answer 3

Hi,

Try save workflow template as Workflow and then try export and import back into other system or you may need to remove the ParentWorkflowId value manually from the database Workflow table (direct database modifcations are not reocemmended, supported and may cause problems in CRM system)

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Jehanzeb Javeed

http://worldofdynamics.blogspot.com
Linked-In Profile |CodePlex Profile

If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".