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Eentlog error 9 from ATAPI - what's the meaing of the data

    Question

  • Hi,

    I've got some error9 from ATAPI in my system event log. I've recently analysed the error 51 from disk and found useful information at http://support.microsoft.com/kb/244780/en-us - is there something like this for the error #9 from ATAPI? Or do you know what's the background of the data in error 9 from ATAPI?

    Thanks
    Willi K.

    Monday, March 11, 2013 9:51 AM

Answers

  • Exactly said, the problem was caused in the chipset during small ATA transfers when the SATA conroller operates in "Native IDE" mode. There was only a workaround which must be done in the BIOS.

    The other workaround is to change the SATA controller to operate in "AHCI" mode, which solved our problem (in meaning of that the timeout errors disappeared).

    • Proposed as answer by Sean LimingMVP Tuesday, April 09, 2013 8:42 PM
    • Marked as answer by Willi K Wednesday, May 15, 2013 7:04 AM
    Tuesday, April 09, 2013 4:26 PM

All replies

  • I searched around the world but could not found any information, but this could be useful for debug pursoses for expamle to find out if that happened during a read or write operation.

    Does really nobody know?

    Tuesday, March 26, 2013 7:03 PM
  • Do any of these links provide an answer for Event 9:

    http://support.microsoft.com/kb/154690
    http://support.microsoft.com/kb/314093

    -Sean


    www.annabooks.com / www.seanliming.com / Book Author - Pro Guide to WES 7, XP Embedded Advanced, Pro Guide to POS for .NET

    Tuesday, March 26, 2013 8:02 PM
  • Hi Sean,

    thanks for the input. I've already seen those articles. They may be useful to interprete the meaing of the event on it's possible cause, but unfortunately not how to understand the attached "byte streams" like "0F 00 50 00 01 00 A4 00 ..." like http://support.microsoft.com/kb/244780/en-us does.

    Willi

    • Proposed as answer by Johnny_c007MVP Tuesday, April 09, 2013 8:10 AM
    • Unproposed as answer by Johnny_c007MVP Tuesday, April 09, 2013 8:10 AM
    Thursday, March 28, 2013 2:17 PM
  • Hi Willi K ,

    What kind of boot devcie in you device??  Recently, I have the same issue with you.

    I use trandional HDD is normal but just use SSD or DOM will appear error ID 11& 9 .

    My solution is modify SSD firmware that disable NCQ parameter. (that is compatibility issue)

    If the problem has not yet been resolved.

    Maybe you can try it.


    Johnny Blog: http://johnny0627.blogspot.tw/

    Tuesday, April 09, 2013 8:21 AM
  • Hi Johnny,

    the problem behind this question was already resolved (chipset, to be resolved in system BIOS). Regardless of what caused the problem I'd liked to know what's the secret behind the bytes that are provided with the event.

    Willi K.

    Tuesday, April 09, 2013 9:11 AM
  • So you are saying that you have a fix and it was a BIOS update?


    www.annabooks.com / www.seanliming.com / Book Author - Pro Guide to WES 7, XP Embedded Advanced, Pro Guide to POS for .NET

    Tuesday, April 09, 2013 3:28 PM
  • Exactly said, the problem was caused in the chipset during small ATA transfers when the SATA conroller operates in "Native IDE" mode. There was only a workaround which must be done in the BIOS.

    The other workaround is to change the SATA controller to operate in "AHCI" mode, which solved our problem (in meaning of that the timeout errors disappeared).

    • Proposed as answer by Sean LimingMVP Tuesday, April 09, 2013 8:42 PM
    • Marked as answer by Willi K Wednesday, May 15, 2013 7:04 AM
    Tuesday, April 09, 2013 4:26 PM