We purchased a product called Geckoware SQL Scribe Documentation Builder. This tool uses the HTML Help Compiler to document SQL Server databases. Most of the time it works well, but on some servers it does not work. It seems to build the documents to create the help file but when it calls hhc.exe, it fails. It almost seem like this is an error created by incompatible versions of hhc.exe and ntdll.dll. It could also be a problem with the software or the code on the SQL Server (we have some very complex processes). The error that I receive is not very helpful.
Does anyone know how to resolve this error or how I can get more information about it?
to make sure you are getting the error from the HTMLHelp Compiler you'd try to find a *.HHP file on your system and compile this file from the command line. You'd search for a "*.log" file on your system too.
The required compile command is:
You must specify the relative or absolute path to the .hhp file if compiling from a folder other than the one that contains this file. And you'll need to ensure that the HTML Help Workshop program folder is in the path, as that's where hhc.exe resides.
Try to send the console output to a log.txt file by following command or search for a file like "*.log" or "*.txt"
D:\Program Files\HTML Help Workshop>hhc H:\labs\foobar.hhp > log.txt