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windows update error

    Question

  • Before i had some problems with directx,
    on the internet the solution wich had the most positive feedback was to uninstall windows update KB971512.
    Now windows update is stuck on installing KB971644.
    with code 8000FFFF.
    Eventviewer says :
    The Windows update could not be installed because of an error: 2147942487 "The parameter is incorrect." (Command line: ""C:\Windows\System32\wusa.exe" ")

    about the KB971644 update and

    The Windows update "Update for Windows (KB971512)" could not be installed because of an error: 2147549183 "Catastrophic failure" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Windows6.0-KB971512-x64(1).msu" ")

    about reinstalling the KB971512 update manually

    System Information
    ------------------
    Time of this report: 7/12/2012, 15:39:01
     Machine name: F
     Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336)
     Language: Dutch (Regional Setting: Dutch)
    System Manufacturer: alienware
     System Model: Area-51 7500 R6
     BIOS: Phoenix - AwardBIOS v6.00PG
     Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
     Memory: 8190MB RAM
     Page File: 2798MB used, 13802MB available
     Windows Dir: C:\Windows
     DirectX Version: DirectX 10
    DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode
    Display Devices
    ---------------
     Card name: AMD Radeon HD 6900 Series

    Allready tried the microsoft solution to error 8000FFFF
    no joy.
    I hope someone here can help me

    Regards Raoul

    • Moved by Carey FrischMVP, Moderator Thursday, July 12, 2012 2:51 PM Moved to more appropriate forum category (From:Windows Vista Setup)
    Thursday, July 12, 2012 2:35 PM