no remote desktop license servers available to provide licenses

Answered no remote desktop license servers available to provide licenses

  • Friday, November 02, 2012 6:05 PM
     
     
    when i try to remote to my VM on azure I get the following error no remote desktop license servers available to provide licenses

All Replies

  • Friday, November 02, 2012 7:43 PM
    Moderator
     
     

    Hi Jay_003,

    I would not expect this if you are using admin mode.  Have you looked at the troubleshooting information in:  Troubleshooting Remote Desktop Licensing Error Messages

    John

  • Saturday, November 03, 2012 9:21 PM
     
     
    Thank but it was not helpful am using window  Server 2008 R2 and I could remote before. It just started showing the error recently
  • Monday, November 12, 2012 6:59 AM
    Moderator
     
     Answered

    Hi,

    1. Please change your Licensing mode to Per User in Remote Desktop Session Host Configuration (tsconfig.msc).  Since you have purchased Per User RDS CALs the RD licensing mode on your server should be Per User.

    2. Please verify in RD Session Host Configuration that your RD License server is showing as specified, and the correct name for your RD Licensing server is listed.  This will show if your GPO setting is taking effect.  If it is not specified then go ahead and specify it manually.  Since the Licensing Diagnosis said you have a license server I think it is set, I just want you to double-check it.

    After completing the above please see if you are able to logon, and reply back with your results.

    Thanks.