Cannot register MSVC, got blank screen on IE browser

Question

Trying to register Visual C++ Express but got a blank screen. I have been trying to find the answers by Google searching, sending emails, calling MS support lines, and posting questions online. The 1-800-936-5800 support line told me that the only way to get help is perhaps to keep posting the question in this forum.

 

By the way, the VC++ is installed and working. And my browser is IE6.

 

Here were the steps I took: started Visual C++ 2005 Expression Edition, clicked help -> Register Product ..., in the window of registration, clicked the link "register now". Then I got IE6 browser popped up, a blank screen (nothing in the address bar either).

 

Could anyone help?

 

Many thanks in advance,

 

--Mason

Answer 1

Hi, Mason

The last thing you can try is to download an image and install without internet: http://msdn.microsoft.com/vstudio/express/support/install/

You don't need to register if you use the image to install the VC++ Express.

 

Thanks

Answer 2

Hi, Mason

Before the last thing you can try, please do confirm that your network connect is ready, and IE settings are ok.

And try the following link to test the network connection and IE access to the registration page (not for the formal registration of the product): http://go.microsoft.com/fwlink/?linkid=51341&lcid=1033&h=65e87558cfdbb964&c=&pid=76542-000-0000011-00125&bn=050727.762

 

If you fail with proxy (the proxy may also cause errors), please bypass the proxy by changing your Internet Explorer proxy settings.

1. In Internet Explorer, click Tools and then click Internet Options.
2. Click the Connections tab and then click LAN Settings.
3. Under Proxy server, unselect Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections.) and then click OK.
4. Click OK again.

If you need further assistance with your proxy server settings, contact your network administrator.

 

Thanks

 

Answer 3

 

I have the same problem too.

 

Please help us~~

 

 

-- jin

Answer 4

Hi, Jin,

 

If your machine can support IE7, try to upgrade the browser. I tried and solved my registration problem that I posted earlier. But I hated the IE7's user interface (all the buttons went to wrong place), so I unstalled IE7 and go back to IE6 afterward.

 

I know this won't help if you are running win2000. I guess this is a way Microsoft sells the new OS. @_@

 

--Mason

Answer 5

 

I'm using all the Orcas files. including J++. J++ has it's own CD. All the others are on a separate IMG CD. and all are installed.

 

I've read the 'no need to register if you have the CD', But I've been dealing with computers for more than 20 years. I'd prefer registering vs arguing about this 'no need' sentence after it craps out on the 31st day. I'm coming up on a year now arguing with my virus software support just to get a serial number for last years program.

Ditto with a landlord with creating imaginary debts.

 

My trouble is I hit help - register product [all programs] and it takes me to a page with a connection failure.

I guess you could call it a blank page.

 

I used the link above and got both an email, and a registration number for VC++ 2005. Though I'm not so sure that's right. Since what I'm trying to register is Orcas 2008 programs. VB, VC++, VC#, Web developer.

 

So I really can't even enter a registration number even with one.

I'm using Vista HP.

Answer 6

 

I have exactly the same issue. I can register VS2005. I cannot register VS2008 Beta 2. And now it will not open any more it gives me the option to register or exit. When I try to register it brings me to a web page where I log in with my passport account. After that I get redirected to this secure page, which displays as blank in IE7, Firefox and Safari.

 

 

https://profile.microsoft.com/ProductActivation/ProductActivation.aspx?lcid=1033&h=c00965e46f798a7a&pid=76544-000-0000011-00126

 

I even created a new passport account on live.com, and have tried access this registration link on Windows XP and Mac OSX. All return a blank page. And I get no email with the registration key, and no embedded key as with th VS2005 page.

 

What use is a free, open VSC# 2008 Express edition if it refuses to run without registering, and the MS registration servers do not work?

 

 

Answer 7

Anyone has solution for this yet?

 

I've been trying to register using three different browsers (IE, Firefox, Flock) with no luck. I always got the blank screen after entering user name and password.

 

Antony

 

Answer 8

Hi Antony

Sometimes the reason may be caused by website itself, if this is the case, please be patient and wait for system to response normally.

Thanks

Answer 9

 

 Are you using Beta 2 or RTM?   The RTM version of the products are now available for download here: http://www.microsoft.com/express/download/

 

Beta 2 registration is no longer active and will generate a blank page when you register.