When will Tableau Public allow me to connect the new Windows Azure Marketplace?

Question

When I try to connect to a Windows Azure Marketplace via the Tableau Public software the application redirects to the beta Dallas platform and authentication fails.

Answer 1

Authentication also fails when trying to connect via the "Open" button with a drop down selection of Tableau.

 

Answer 2

Hi tbmartin,

Which version of tableau public are you using? Did you download it recently?

Thank you,

Elisa

Answer 3

Tableau released a DataMarket enabled version on our announcement date. Please look up their latest install.

Answer 4

Importing from DataMarket is supported in Tableau Public 5.2 and later.  You can download the latest Tableau Public release from here.

If you enter your account key incorrectly, you will get the following error message in Tableau Public: "Authentication Failed.  Please make sure that you provide valid credentials."

An incorrect account key message could be caused by several issues.  Here are some troubleshooting steps to follow:

1. Make sure you are copying the whole account key from the Account Keys page without any extra spaces or text around it.
2. Make sure you are subscribed to the dataset you are trying to import.  It should be displayed on the My Data page with a status of Active.
3. If you have both a CTP3 “Dallas” account and a production DataMarket account, make sure you are using the appropriate account key.  If you began the import by clicking on the "Open" button from the DataMarket Service Explorer, use your DataMarket account key.  If you began the import by entering a DataMarket OData URL in the Tableau Public Connect to Data dialog, the account key you should use depends on the URL you entered.  If the URL begins with https://api.datamarket.azure.com, use your DataMarket account key.  If the URL begins with https://api.sqlazureservices.com, use your CTP3 “Dallas” account key.

Adam