Can't add New Relic service

Question

I'm trying to add the New Relic monitoring service through the Azure Store. However, in the subscription dropdown on the sign-up screen the subscription I want to monitor says: "<subscription name> (Not eligible for Store)".

Can anyone tell me why this subscription would not be eligible and how I might make it so?

Thanks for any help on this.

-Joey

Answer 1

Hi,

Here is the guide for how to use New Relic monitoring service:

http://www.windowsazure.com/en-us/develop/net/how-to-guides/new-relic/

If still having any issue, please contact New Relic directly using the contact address from the publishment page of New Relic in Marketplace: https://support.newrelic.com/

Thanks,

---

QinDian Tang
MSDN Community Support | Feedback to us
Develop and promote your apps in Windows Store
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 2

Thanks for the reply. The problem isn't with New Relic though. I am able to install it just fine. The problem is with my subscription. It doesn't matter which Add-On I'm trying to install, when I go to select my subscription it says "Not eligible for Store".

Any idea why that would be? My test subscription is selectable, just not my production subscription.

Thanks.

-Joey

Answer 3

Hi,

For the subscription issue, I have no right to handle it. Hope your understanding. I suggest you can read this topic about subscription first to make sure you meet it or not, then use the support link at the end of page:

For subscription support please visit Microsoft Online Support.

http://msdn.microsoft.com/en-us/library/gg312164.aspx

Thanks,

---

QinDian Tang
MSDN Community Support | Feedback to us
Develop and promote your apps in Windows Store
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Answer 4

Same here, when I try to add New Relic add-on it says: Could not purchase add-on NewRelic. Please try again later.

Clicking on Details it simply says: Internal Server Error