none
Azure Service (Health) Dashboard - Accuracy and timeliness of service status indicators

    Question

  • The Azure SHD is a really nice tool to get an overview over current service degradation and interruptions. But currently I am wondering what the more accurate or recent status of an incident is.

    In the following example the incident is classified as "Service Interruption" however the title of this entry describes this incident as degredation:

    http://imgur.com/f2nztVf

    There are many more examples where the title of an incident report doesn't match with the status indicator. That's why I wanted to ask what the more accurate/recent classification information is: The title of an incident or the (icon) classification?

    Saturday, January 11, 2014 8:50 PM

Answers

  • Hi phreazer,

    Thanks for posting!

    Base on my experience, I think classification of incident reports is by Regions and Clusters Impacted and Customer Impacted. The icon of legend only shown the severity level of incident. I think you could use those icons to classify the severity levels.

    Hope it helps.

    Regards,

    Will


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Monday, January 13, 2014 7:23 AM
    Moderator