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Microsoft DreamSpark

    Question

  • I am trying to dowload Microsoft Windows 7 Professional 64-bit (English), I downloaded the secure download manager, but I am unable to download the file.  I keep getting the following error message: The download cannot be completed. If a location is available for this product, select another location. If no location is available the download may fail to complete because no Internet connection was found, the Internet connection was lost, or a firewall or proxy server exists between the client station and hosting location. Please try again later. 

    I have an internet connection, I have no proxy server, I have disabled any and all firewalls, and I have tried several different locations to no avail.

    Any suggestions?

    Tuesday, August 14, 2012 5:36 AM

All replies

  • Sorry to hear about this Lanie.  Please use this page for assistance with DreamSpark:

    https://www.dreamspark.com/Support/Default.aspx

    There you'll find a Q&A about downloading issues:

    If I have problems downloading or accessing the software on the DreamSpark site, what do I do? Who do I contact?

    DreamSpark Support can help. Visit our contact us page.

    Thanks,
    Mike


    MSDN and TechNet Subscriptions Support
    Read the Subscriptions Blog!

    Tuesday, August 14, 2012 1:20 PM
    Owner
  • I did contact them, here is the response I received.  Further, you'll notice that they suggested this forum for help.

    Thank you for contacting DreamSpark Customer Support. 
     
    Currently, Microsoft Windows 7 Professional is only offered to the DreamSpark Premium subscription. You have reached DreamSpark Direct to Student Support team, which does not offerMicrosoft Windows 7 Professional. We assist currently-enrolled students in receiving access to software available on our website,www.dreamspark.com.
     
    DreamSpark subscriptions are purchased memberships available to schools and academic institutions. The DreamSpark Premium level subscription is only available to qualified higher-education science, technology, engineering, and math (STEM) departments.
     
    Details of the DreamSpark Premium subscription can be found at the Institute Subscription page athttps://www.dreamspark.com/Institution/Subscription.aspx. For further details and answers to common questions, please refer to the FAQ page located at https://www.dreamspark.com/Support/Default.aspx.
     
    Please contact your school department administrator regarding your availability to access Microsoft Windows 7 Professional.
     
    For assistance with your inquiry, please visit the MSDN Social Forums, where many community experts and Microsoft Engineers can be of assistance to you.  If you need additional technical support, including finding your local customer support phone number, please visit Microsoft Support.
     
    If you would like to purchase any Microsoft products you may go to http://www.microsoftstore.com/.
     
    If there is anything else we can do for you, please let us know. Thank you for contacting Microsoft.

    Tuesday, August 14, 2012 4:42 PM
  • Read Here http://social.msdn.microsoft.com/Forums/en-US/msdnfeedback/thread/d9415cb8-f160-40b5-bb00-6c5d7179591e
    Monday, August 27, 2012 1:36 PM
  • Everyone having issues with DreamSpark, 

    Please see the updated post at the top of this thread: http://social.msdn.microsoft.com/Forums/en-US/msdnfeedback/thread/734791a6-ecd0-4c4d-9d98-45394f201ef5

    Thanks!

    Mike


    MSDN and TechNet Subscriptions Support
    Read the Subscriptions Blog!

    • Proposed as answer by MuddyWaterous Saturday, April 13, 2013 6:49 PM
    • Unproposed as answer by MuddyWaterous Saturday, April 13, 2013 6:49 PM
    Friday, February 08, 2013 10:42 PM
    Owner