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Problem unloading Excel addin

    Question

  • Hi, I was trying to unload an Excel addin (.xla) from the Excel program by deselecting the item from the Add-ins list. The add-in was deselected, but when I reopened Excel, the icon still existed on the menu bar. I then uninstalled the add-in from my computer, and the add-in was removed from the add-ins list of Excel, but somehow the icon still didn't go away. Is there a way to solve this? Thanks.
    Tuesday, October 09, 2007 2:53 PM

Answers

  • Hi ,

    We were expecting the reply to the response posted by Harjit . Since you are not able to reply .

    We are closing this request .

    Thanks for contacting Innovate on Office .

     

    Uday

     

     

    Thursday, November 01, 2007 6:23 AM

All replies

  •  

    Hi,

     

    Thank you for contacting Microsoft Innovate On Office Advisory Services. 

     

    The following is the details of your request:

     

    [Support Request Description]:

    - You had an add-in created for Excel, which was deselected, removed from add-in list and even uninstalled from the machine. But still the icon appears in the menu bar.

     

    [Next Step]:

    - Please provide me the following information to troubleshoot the issue further.

    - What is the operating system (with SP level)

    - What is the version of Excel (e.g. 2007, with SP level)

    - What happens when you click the icon on the menu bar.

     

     

    Thanks,

     

    Harjit.

    Thursday, October 11, 2007 6:06 PM
    Moderator
  •  

    Hi ,

     

    We are expecting a reply from you on the response posted by Harjit . This is a gentle reminder about that .

    Tuesday, October 23, 2007 12:35 AM
  •  

    Hi ,

     

    We are expecting a reply from you on the response posted by Harjit . This is a gentle reminder about that .

    Tuesday, October 23, 2007 10:09 PM
  •  

    Hi ,

     

    We are expecting a reply from you on the response posted by Harjit . This is a gentle reminder about that .

    Uday
    Tuesday, October 23, 2007 10:09 PM
  •  

    Hi ,

     

    We are expecting a reply from you on the response posted by Harjit . This is a gentle reminder about that . This is the reminder No 3 . We may need to close this request if we will not recieve your response within 1-2 days .  

     

     

     

    Uday
    Friday, October 26, 2007 6:15 AM
  • Hi ,

    We were expecting the reply to the response posted by Harjit . Since you are not able to reply .

    We are closing this request .

    Thanks for contacting Innovate on Office .

     

    Uday

     

     

    Thursday, November 01, 2007 6:23 AM