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Entire Thread Marked Abusive due a Spam Filter Mistake on One Post

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  • I agree, it is much better to just see the individual post marked with red border. Do you want to clear that incorrect flag or keep it for the example?

    For every expert, there is an equal and opposite expert. - Becker's Law


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    Friday, June 21, 2013 1:36 PM
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  • Kalman, this is by design for moderators and owners of the forum. You will also notice that when you are in the forum view the thread icon has the same symbol. The purpose of this to stand out so much is for moderators and owners to know that an action is needed in this thread. If there was a false positive please remove the flag, if this was truly spam please take the appropriate action. This will help us make sure threads are in the correct state. 



    Forums Program Manager

    Friday, June 21, 2013 6:08 PM
    Administrator
  • Bryant, below is another case, an answered question post marked abusive by a forum member.

    http://social.msdn.microsoft.com/Forums/sqlserver/en-US/1087bc37-6ddf-4ab8-8cd4-0647dd19bf1f/help-with-complex-cte-expression

    Not sure what is the corrective action by moderators.  The only way to remove the abusive on the thread header is to revert the abusive post to non-abusive.

    What should a moderator do in this particular case?   Thanks.


    Kalman Toth Database & OLAP Architect sqlusa.com
    New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012


    • Edited by Kalman Toth Sunday, June 23, 2013 3:55 PM Addition
    Sunday, June 23, 2013 3:46 PM
  • @Kalman --- I've seen and wondered about the same thing. Both threads that you've mentioned above no longer have an abusive post in them (nor any post marked abusive and then unmarked abusive), so I wonder what happened to them?

    @Bryant --- what you say makes sense, to a degree. But sometimes we may not know what to do with the post (and in such cases, I've just unmarked it as abusive, with a question to the person who marked it as to why they did that).


    ~~Bonnie Berent DeWitt [C# MVP]

    geek-goddess-bonnie.blogspot.com

    Sunday, June 23, 2013 4:43 PM
  • @Bryant --- I just thought of another thing. If we, as Moderators, are supposed to address the threads that contain Abusive Posts, it would be nice to have that as one of the options in the filter!!

    EDIT: Ooops, sorry ... I did see it in the Filter when I was looking at one Forum. I guess it doesn't show up in all views. Should it?


    ~~Bonnie Berent DeWitt [C# MVP]

    geek-goddess-bonnie.blogspot.com


    • Edited by BonnieBMVP Sunday, June 23, 2013 4:53 PM add clarification
    Sunday, June 23, 2013 4:49 PM
  • @Bonnie

    This "abusive" thread has a post marked abusive. A bit hard to catch due to the new UI.

    http://social.msdn.microsoft.com/Forums/sqlserver/en-US/1087bc37-6ddf-4ab8-8cd4-0647dd19bf1f/help-with-complex-cte-expression

    A moderator can delete the post or reverse it to non-abusive.  

    What is the correct action to be taken by moderators?  Thanks.


    Kalman Toth Database & OLAP Architect sqlusa.com
    New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012

    Sunday, June 23, 2013 5:39 PM
  • As a moderator I try to filter on "Deleted" and "Abusive" once every 1 or 2 days (even before the re-design). I check "Deleted" looking for posts deleted by the spam filter by mistake, and the same for abusive. Sometimes a user will flag a post abusive inappropriately as well.


    Richard Mueller - MVP Directory Services

    Sunday, June 23, 2013 5:47 PM
  • @Kalman --- my point was that there is currently not a post that is marked abusive anymore ... there should be a gray "fire" symbol next to the offending post (which, you're correct, is ridiculously hard to catch ... at the very least, it should be red!!!) . I assume that the thread isn't marked abusive anymore either. And since there's no indication that there ever was one marked abusive, I'm assuming that some moderator deleted it. But, I can't verify that since I'm not a moderator on that forum.

    ~~Bonnie Berent DeWitt [C# MVP]

    geek-goddess-bonnie.blogspot.com

    Sunday, June 23, 2013 7:51 PM
  • @Bonnie,

    I see an abusive post with the hard-to-catch flame:

    http://social.msdn.microsoft.com/Forums/sqlserver/en-US/1087bc37-6ddf-4ab8-8cd4-0647dd19bf1f/help-with-complex-cte-expression

    @Richard,

    What are non-employee moderators supposed to do with abusive posts?


    Kalman Toth Database & OLAP Architect sqlusa.com
    New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012


    • Edited by Kalman Toth Sunday, June 23, 2013 9:03 PM Spelling
    Sunday, June 23, 2013 8:36 PM
  • Well, no wonder I don't see it ... because it's not there on mine, but I can clearly see it on your screenshot! I had only been looking for the "flame" icon, but now I notice that the post you're referencing does say "Already Reported As Abuse" at the bottom. So, yeah, I guess I was mistaken. Thanks for clarifying with that screenshot.

    Sounds like another bug ... unless it's intentional that only moderators get to see the "flame" icon. I'm guessing that you're a moderator in that forum?


    ~~Bonnie Berent DeWitt [C# MVP]

    geek-goddess-bonnie.blogspot.com

    Sunday, June 23, 2013 8:46 PM
  • Yes I am moderator on T-SQL & Database Design.

    Kalman Toth Database & OLAP Architect sqlusa.com
    New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012

    Sunday, June 23, 2013 9:01 PM
  • We have logged several tasks to continue to help facilitate the moderation of these abusive threads. One of which is to have the red background in the message post and not just the overall thread. I agree that the discoverability of the abusive message in a long reply is very challenging. This is actually a current bug. A few things based on the replies:

    • You should only be seeing the flame if you are a moderator/owner for the forum the thread belongs
    • You will be able to filter these threads if you are in the scope of the forum you moderate/own

    If either of these are not working please let me know and I will log this as a bug as well. Moderating flagged threads can be difficult when a judgment call is needed. There are always the obvious spam posts and the false positives which have a clear action, but the ones that are not as clear are challenging. @Bonnie, I think you have the correct approach. If a user is misusing the forums, and it appears that it is unintentional, it is better to educate than to just remove the thread. If this continues to happen than the appropriate action will obviously be different.  


    Forums Program Manager


    Sunday, June 23, 2013 10:26 PM
    Administrator
  • Thanks, Bryant!

    ~~Bonnie Berent DeWitt [C# MVP]

    geek-goddess-bonnie.blogspot.com

    Sunday, June 23, 2013 10:57 PM
  • Bryant, the individual responsible for the abusive post in the above thread is the world champion of abusive posts. He was asked & warned many times, like by Ed Price, to stop with offensive posts.

    Kalman Toth Database & OLAP Architect sqlusa.com
    New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012

    Monday, June 24, 2013 1:09 AM

  • I see an abusive post with the hard-to-catch flame:

    http://social.msdn.microsoft.com/Forums/sqlserver/en-US/1087bc37-6ddf-4ab8-8cd4-0647dd19bf1f/help-with-complex-cte-expression

    I had seen the Grey Flame Abusive post as well on one of the Server Forums  !

    I think, it's not a bug, perhaps it's by design.

    Abusive Grey flame icon appears on the thread if it has a proposed answer as well a post marked as abusive.

    What are non-employee moderators supposed to do with abusive posts?

    I usually delete the abusive posts based on the context/scenario and the degree of offensiveness. If thread is already answered but still trolling continues, I would delete offensive posts and lock the thread to end the game itself :-)


    Regards, Santosh

    I do not represent the organisation I work for, all the opinions expressed here, are my own.

    This posting is provided AS IS with no warranties or guarantees and confers no rights.

    Blog | Wiki

    Monday, June 24, 2013 5:22 AM
  • I usually delete the abusive posts based on the context/scenario and the degree of offensiveness. If thread is already answered but still trolling continues, I would delete offensive posts and lock the thread to end the game itself :-)

    Did you make up this policy on your own?  Thanks.

    Kalman Toth Database & OLAP Architect sqlusa.com
    New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012

    Monday, June 24, 2013 6:14 AM
  • It's not a policy as such, it's purely context based approach. I had deleted posts or would delete post only in extreme cases.

    Regards, Santosh

    I do not represent the organisation I work for, all the opinions expressed here, are my own.

    This posting is provided AS IS with no warranties or guarantees and confers no rights.

    Blog | Wiki

    Monday, June 24, 2013 6:23 AM
  • It's not a policy as such, it's purely context based approach. I had deleted posts or would delete post only in extreme cases.

    Santosh,  Did you get guidance on this? Or you just decided on your own to delete posts?  Thanks.

    Kalman Toth Database & OLAP Architect sqlusa.com
    New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012

    Monday, June 24, 2013 6:42 AM
  • Did you get guidance on this? 

    No.

    Regards, Santosh

    I do not represent the organisation I work for, all the opinions expressed here, are my own.

    This posting is provided AS IS with no warranties or guarantees and confers no rights.

    Blog | Wiki

    Monday, June 24, 2013 6:51 AM