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Problem with event name AppHangB1

    Question

  • Please can someone advise regarding the following error as I am unable to find a fix:

    Description:

      A problem caused this program to stop interacting with Windows.

     

    Problem signature:

      Problem Event Name:                        AppHangB1

      Application Name:                             iexplore.exe

      Application Version:                           9.0.7930.16406

      Application Timestamp:                     4c7e0414

      Hang Signature:                                  bdaa

      Hang Type:                                          131072

      OS Version:                                          6.1.7600.2.0.0.256.48

      Locale ID:                                             1033

      Additional Hang Signature 1:           bdaa0af917d1949212c16a3011abf609

      Additional Hang Signature 2:           e1f8

      Additional Hang Signature 3:           e1f8c3bb87c8067229c27243cc8378f5

      Additional Hang Signature 4:           bdaa

      Additional Hang Signature 5:           bdaa0af917d1949212c16a3011abf609

      Additional Hang Signature 6:           e1f8

      Additional Hang Signature 7:           e1f8c3bb87c8067229c27243cc8378f5

     

    Sunday, February 27, 2011 8:16 PM

Answers

  • Hi William,

     

    Welcome to the MSDN Forum.

     

    According to your description, it seems that this is an issue about IE.

     

    If I have misunderstood anything, please feel free to let me know.

     

    There is a similar question and it has solution. The main steps like below, please take a look.

    This can be caused by an add-on that isn’t compatible with Internet Explorer. You can test this with Internet Explorer (No add-ons):

    ·         Click the Start Orb

    ·         Click All Programs

    ·         Click Accessories

    ·         Click System Tools

    ·         Click Internet Explorer (No add-ons)

    Test to see if you get the same crash message in No add-ons mode. If not you just have to identify which add-on was causing the crash.

    ·         Click Tools

    ·         Click Manage Add-ons

    ·         Click Toolbars and Extensions

    ·         Under Show: click All add-ons

    ·         Click any add-on

    ·         Press CTRL + A on your keyboard (this should select all add-ons)

    ·         Click Disable all

    ·         Click Close

    ·         Close Internet Explorer (No add-ons)

    ·         Open Internet Explorer

    Now all add-ons are disabled in Internet Explorer, next step is to enable them one by one.

    ·         Click Tools

    ·         Click Manage Add-ons

    ·         Click the first disabled add-on

    ·         Click Enable

    ·         Click Close

    ·         Surf a few pages

    ·         Close Internet Explorer

    ·         Open Internet Explorer

    When Internet Explorer opens again, test to see if you get the same crash message. If not then the add-on you enabled is good to stay. Repeat the Manage Add-ons process for the next disabled add-on and continue until the crash returns. Then the last add-on enabled will need to be disabled/uninstalled/updated to avoid further problems.

    This is the link of the article:

    http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/a-problem-caused-this-program-to-stop-interacting/66b1e756-09bd-4d2e-9875-5654ccca02c3

     

    I hope this will help you resolve your problem.

     

    Best regards,


    Mike Feng [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Friday, March 04, 2011 8:20 AM

All replies

  • And what is the link between this error and VB,net ?
    Sunday, February 27, 2011 8:32 PM
  • Hi William,

     

    Welcome to the MSDN Forum.

     

    According to your description, it seems that this is an issue about IE.

     

    If I have misunderstood anything, please feel free to let me know.

     

    There is a similar question and it has solution. The main steps like below, please take a look.

    This can be caused by an add-on that isn’t compatible with Internet Explorer. You can test this with Internet Explorer (No add-ons):

    ·         Click the Start Orb

    ·         Click All Programs

    ·         Click Accessories

    ·         Click System Tools

    ·         Click Internet Explorer (No add-ons)

    Test to see if you get the same crash message in No add-ons mode. If not you just have to identify which add-on was causing the crash.

    ·         Click Tools

    ·         Click Manage Add-ons

    ·         Click Toolbars and Extensions

    ·         Under Show: click All add-ons

    ·         Click any add-on

    ·         Press CTRL + A on your keyboard (this should select all add-ons)

    ·         Click Disable all

    ·         Click Close

    ·         Close Internet Explorer (No add-ons)

    ·         Open Internet Explorer

    Now all add-ons are disabled in Internet Explorer, next step is to enable them one by one.

    ·         Click Tools

    ·         Click Manage Add-ons

    ·         Click the first disabled add-on

    ·         Click Enable

    ·         Click Close

    ·         Surf a few pages

    ·         Close Internet Explorer

    ·         Open Internet Explorer

    When Internet Explorer opens again, test to see if you get the same crash message. If not then the add-on you enabled is good to stay. Repeat the Manage Add-ons process for the next disabled add-on and continue until the crash returns. Then the last add-on enabled will need to be disabled/uninstalled/updated to avoid further problems.

    This is the link of the article:

    http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/a-problem-caused-this-program-to-stop-interacting/66b1e756-09bd-4d2e-9875-5654ccca02c3

     

    I hope this will help you resolve your problem.

     

    Best regards,


    Mike Feng [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Friday, March 04, 2011 8:20 AM
  • Hi William,

     

    Thanks for posting in the MSDN Forum.

     

    Any update?  I have marked my own reply  as answer, if you think it provides no help, please unmark it.

     

    Thank you for your understanding and support.

     

    Best Regards,


    Mike Feng [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Monday, March 07, 2011 5:11 AM