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Explorer sporadically crashes in themeui.dll

    Question

  • Our application requires that the system have an aero theme set, so we have code that sets the theme via the "Personalization" control panel before our application starts.

    We're run into a sporadic issue where explorer will crash in themeui.dll.  The Application Event Log shows the following information:

    E  18-May-14 15:37:14 1000 Application E... Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144  Faulting module name: themeui.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9cf  Exception code: 0xc0000005  Fault offset: 0x0000000000036155  Faulting process id: 0x8b8  Faulting application start time: 0x01cf726bf37f232d  Faulting application path: C:\Windows\Explorer.EXE  Faulting module path: C:\Windows\system32\themeui.dll  Report Id: 3a429e63-de5f-11e3-85b0-001e67776262    

    Are there any known issues or reasons that would cause explorer to crash in this fashion?

    OS is Win7 x64

    Wednesday, May 21, 2014 6:07 PM

All replies

  • You'll need to provide more details about what you're doing and post in a more appropriate forum. Without understanding how you're getting here I can't recommend a specific forum, but if you're using the control panel it's likely one of the Windows forums on TechNet.

    Thursday, June 05, 2014 3:36 AM